Question to the Ministry of Defence:
To ask the Secretary of State for Defence, with reference to the Written Statement of 13 November 2023 on Service Family Accommodation and Winter Planning, HCWS28, how many additional out-of-hours staff have VIVO recruited as of 8 January 2024.
VIVO’s core operational team’s resource has increased by 551 staff (a 59% uplift) since their contracts In Service Date of 1 April 2022.
This includes engineers, schedulers and management staff who work on a rotational basis to ensure all aspects of maintenance are delivered in line with the contract out of hours. VIVO have also employed two additional schedulers who work solely out of hours to coordinate urgent repairs.