Utilities: Repairs and Maintenance

(asked on 20th October 2025) - View Source

Question to the Department for Transport:

To ask the Secretary of State for Transport, what assessment she has made of the adequacy (a) of the rules governing utilities companies' use of the highway when carrying out emergency repairs and (b) the level of risk of abuse of those rules by utilities companies.


Answered by
Simon Lightwood Portrait
Simon Lightwood
Parliamentary Under-Secretary (Department for Transport)
This question was answered on 23rd October 2025

The Government recognises the importance of ensuring that street works, including emergency repairs by utilities companies, are managed efficiently and with minimal disruption. The current legislative framework provides highway authorities with effective powers to coordinate and oversee such works. We continue to review and strengthen these regulations to ensure charges remain proportionate and effective, and remain committed to working with local authorities, utilities, and stakeholders to deliver a modern and accountable street works regime.

We are also aware of concerns about the potential misuse of emergency permit rules by utilities companies. Available data shows no evidence of widespread abuse, with most immediate permits used for genuine emergencies or urgent repairs. The Department continues to monitor trends and engage with industry and local authorities and will update guidance to provide greater clarity on appropriate use. We remain committed to ensuring the system is effective, proportionate, and minimises disruption to local communities.

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