Question to the Department for Education:

To ask the Secretary of State for Education, what measures her Department has in place to run critical services in the event of a major internet outage.

In preparation for potential major incidents, the department has undertaken Business Impact Assessments across all critical assets. These assessments have informed the development of Business Continuity Plans (BCPs), which outline the procedures and contingencies necessary to maintain essential services during such incidents. These plans are regularly reviewed and tested to ensure operational resilience and continuity of service delivery.

To further strengthen response capabilities, the department’s Central Major Incident and Cyber Incident team is equipped to manage such events end-to-end. In parallel to BCPs, Disaster Recovery Strategies are in place to restore affected services swiftly, minimising downtime and ensuring operational continuity.