Parliamentary and Health Service Ombudsman: Complaints

(asked on 8th January 2024) - View Source

Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, how many complaints about his Department were submitted to the Parliamentary and Health Service Ombudsman in 2023; and how many and what proportion of those complaints were upheld.


Answered by
Paul Maynard Portrait
Paul Maynard
This question was answered on 16th January 2024

Although the DWP holds some information relating to complaints received within the Department, which are submitted to the Parliamentary Health Service Ombudsman (PHSO), the PHSO holds all the information being sought in this question.

The information can be found here: https://www.ombudsman.org.uk/publications/complaints-parliamentary-and-health-service-ombudsman-2022-23

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