Passenger Standards Authority

(asked on 4th November 2025) - View Source

Question to the Department for Transport:

To ask the Secretary of State for Transport, what her planned timeframe is for establishing the Passenger Standards Authority.


Answered by
Keir Mather Portrait
Keir Mather
Parliamentary Under-Secretary (Department for Transport)
This question was answered on 14th November 2025

As the Government has announced, Transport Focus will be strengthened to become the Passenger Watchdog. It will continue its operations throughout the transition period and can start building up its capability shortly after the Railways Bill receives Royal Assent. We expect the watchdog will be fully established with all of its new powers within 12 months of this.

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