Question to the Department for Work and Pensions:
To ask the Secretary of State for Work and Pensions, what guidance her Department has issued to staff at Health and Disability Assessment centres in (a) Carmarthen and (b) Swansea on disabled access at appointments for claimants.
Guidance requires Centre for Health and Disability Assessments (CHDA) personnel to consider the needs of individuals when arranging assessment appointments. If an individual believes they will have any difficulties attending their appointment they should discuss this with CHDA as soon as possible, using the contact details on their appointment letter.