Social Security Benefits

(asked on 5th February 2018) - View Source

Question to the Department for Work and Pensions:

What recent assessment she has made of the accuracy and efficiency of contracted-out health assessments for employment and support allowance and personal independence payment.


Answered by
Sarah Newton Portrait
Sarah Newton
This question was answered on 5th February 2018

We are committed to ensuring claimants receive high quality, accurate assessments. We monitor assessment quality through independent audit. Decision Makers can return reports for rework/additional advice. A range of measures, including provider improvement plans, address performance falling below expected standards. We continually look to improve the assessment process.The performance expectations for PIP are that 97% of assessment reports are considered acceptable.

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