Passports
(asked on 11th September 2014) - View Source
Question to the Home Office:
To ask the Secretary of State for the Home Department, what estimate she has made of the cost to her Department of making overtime and compensation payments to people whose passport applications have been delayed.
This question was answered on 13th October 2014
HMPO experienced higher than expected demand for passports this year. The contingency measures announced by my Rt. hon. Friend, the Home Secretary in June have directly benefited over 30,000 applicants and enabled people to get their passports on time. Full details of overtime and customer compensation payments will be published in HMPO’s next Report and Accounts.