Department of Health and Social Care: Correspondence

(asked on 16th September 2020) - View Source

Question to the Department of Health and Social Care:

To ask the Secretary of State for Health and Social Care, what his Department's average reply time has been for ministerial letters in each of the last five months.


Answered by
Edward Argar Portrait
Edward Argar
Minister of State (Ministry of Justice)
This question was answered on 7th October 2020

The Government attaches great importance to the effective and timely handling of correspondence. Departments are seeing a significant increase in correspondence during the pandemic but are required to provide a substantial response to all correspondence from Parliamentarians in 20 days. Government departments are not required to keep a record of the average response time but the Department has responded to 21.6% of correspondence from hon. Members in 18 days since 1 April 2020.

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