Biometric Residence Permits

(asked on 11th January 2024) - View Source

Question to the Home Office:

To ask the Secretary of State for the Home Department, what recent progress his Department has made in resolving the technical issues affecting the issuing of Biometric Residence Permit cards.


Answered by
Tom Pursglove Portrait
Tom Pursglove
Minister of State (Minister for Legal Migration and Delivery)
This question was answered on 16th January 2024

Incidences of technical issues preventing BRP card production are extremely low, and no systemic issues have been identified.

Where individual card requests do fail, operational case working teams and IT Support endeavour to resolve the issue as quickly as possible.

For any case that cannot be resolved immediately, the Employer Checking and Landlord Checking Services are available to provide support to customers to verify their immigration status and permission to work and rent properties in the UK.

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