Question to the Home Office:

To ask the Secretary of State for the Home Department, how many and what proportion of applicants have been waiting more than 28 days for a biometric residence permit.

BRPs are produced at the secure delivery facility within 48 hours of the production request being made and are collected by our secure delivery partner the same day. Our secure delivery partner aims to attempt to deliver the BRPs within 48 hours of receipt of the BRPs. This equates to a minimum of 5 working days from the date of the production request being made to delivery of the BRP. We have added an additional 2 working days to the timeline advised to applicants to allow us to resolve any production issues.

During 2023, 99.6% of BRPs were produced within 24 hours of the production request and 100% within 48 hours. In 2023, our Secure Delivery Partner attempted to deliver over 99% of BRPs within 48 hours.