Question to the Department of Health and Social Care:

To ask the Secretary of State for Health, what assessment he has made of the implications for his policies of the most recent findings from the Care Quality Commission Inpatient Survey.

Listening to patient feedback and acting on it is a vital way for the National Health Service to improve the quality of care it provides. The Care Quality Commission (CQC) Inpatient Survey is one way patients can give feedback to the NHS and complements the Friends and Family Test which collects feedback from patients in real-time.

The findings from the CQC Inpatient Survey show that patient experience in hospital remains positive, with 84% of patients rating their experience with a score of seven or more out of ten compared with 81% in 2012. However, we know there is more to do. That is why we are transforming the way we deliver care in the community and through general practitioners, and working with staff to create a safe, open, compassionate, patient-centred culture throughout the NHS.