Great British Railways: Retail Trade

(asked on 19th November 2025) - View Source

Question to the Department for Transport:

To ask the Secretary of State for Transport, what her estimate is of the a) initial set-up and b) ongoing costs associated with Great British Railways’ future retail capability via website and app.


Answered by
Keir Mather Portrait
Keir Mather
Parliamentary Under-Secretary (Department for Transport)
This question was answered on 3rd December 2025

The government has set out plans for GBR to retail online, bringing together the 14 rail operator websites and apps. This will reduce fragmentation, deliver savings through removing duplication, and provide a more coherent passenger offer.

The costs and savings associated with GBR's website and app will be continually assessed as this work progresses, with a view to delivering for passengers and taxpayers alike.

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