Question to the Home Office:

To ask the Secretary of State for the Home Department, what recent progress has she made in delivering the Emergency Services Mobile Communications programme.

Following the completion of two major re-procurements, the Emergency Services Mobile Communications Programme (ESMCP) awarded the Mobile Services contract to BT/EE and the User Services contract to IBM in November and December 2024 respectively.

The programme has completed a revised Programme Business Case which has been endorsed by the Senior Users of the 3 Emergency Services and those of the devolved nations. The Programme Business Case is expected to complete departmental and treasury approvals in early 2026. Our user community continues to be closely engaged in planning the deployment and rollout of the service and the safe transition from Airwave to ESN. Early adoption of a service ready solution is on track for early 2028 with a further target for complete transition from Airwave by the end of 2029.

The main build of ESN masts to provide mobile coverage is largely complete - of a total of the extra 1047 masts due to be built, 987 are completed and operationally live. This is already providing a benefit to the public by enabling over one thousand additional 999 calls every month to be made in areas where previously there was no coverage. Work continues at pace to provide network access in areas where localised coverage is needed; these include densely populated communities, as well as sports stadiums, and shopping centres.

The programme’s priority is to achieve the right balance between credible plans that ensures user confidence and the need to deliver ESN as quickly and safely as possible to enable the shutdown of Airwave.