Question to the Department for Business and Trade:

To ask the Secretary of State for Business and Trade, how many complaints the British Business Bank received about a) the cost of loans to SMEs, b) debt recovery behaviour by people offering to lend to SMEs and c) fees charged by lenders when lending to SMEs in each of the last three years for which data is available.

Where the British Business Bank receives complaints about lenders' actions on debt recovery, cost of lending and fees charged by lenders, these are referred to the relevant lender. While all complaints are logged, the current system does not include a specific category for debt-recovery-related issues. No fees were charged under the COVID-19 loan schemes, and there are no fees for Start Up Loans other than interest payments.