Question to the Department for Business, Energy and Industrial Strategy:

To ask the Secretary of State for Business, Energy and Industrial Strategy, how many customers have had their electricity supply disconnected for (a) debt and (b) other reasons between October 2020 and October 2022.

Ofgem collects data on disconnections of supply for debt. From October 2020 to end of December 2021 (latest data published) energy suppliers disconnected the electricity supply to 21 customers for debt. Suppliers must only use disconnection as a last resort. They must not disconnect customers in debt unless they have offered a range of repayment options and have exhausted all other means to recover a debt.