Horizon IT System: Compensation

(asked on 15th January 2024) - View Source

Question to the Department for Business and Trade:

To ask the Secretary of State for Business and Trade, whether she has had discussions with the Board of the Post Office on the provision of financial evidence to claimants of the Horizon shortfall scheme to assist with their claims for redress.


Answered by
Kevin Hollinrake Portrait
Kevin Hollinrake
Minister of State (Department for Business and Trade)
This question was answered on 25th January 2024

The Government wants to ensure that all postmasters who experienced losses as a result of the Horizon scandal are provided with full and fair redress. It also recognises that given the significant time that has elapsed, it may be more difficult for claimants to provide evidence in support of their claim.

This was factored into the design of the Horizon Shortfall Scheme to ensure that postmasters will not be disadvantaged if there is a lack of records to support their claim.

There is an independent panel in place on the HSS, comprising of retail, legal and accountancy experts, which assesses each individual claim. The panel can exercise a degree of discretion to make fair awards where documentary evidence is lacking.

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