Transport Focus: Membership
(asked on 28th November 2025) - View Source
Question to the Department for Transport:
To ask the Secretary of State for Transport, which organisations will be members of Transport Focus.
This question was answered on 3rd December 2025
The Railways Bill will establish a powerful voice for passengers, the Passenger Watchdog, to be grown out of Transport Focus. It will be given significantly stronger powers to become a more effective passenger champion.
In addition to this, Transport Focus will take over the sponsorship of the Rail Ombudsman from the Office of Rail and Road (ORR) as well as the ORR's role in setting and monitoring minimum consumer standards which train operators must meet as part of their licence conditions.