Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, how her Department has promoted Pension Credit since June 2019.

The Government wants to ensure that older people receive the support and help available to them. It is important to highlight that there are already 1.6 million people claiming some £5.4 billion in Pension Credit but some people may be missing out.

We want to make sure that all pensioners eligible can claim the Pension Credit to which they are rightly entitled. That is why we are currently considering options for raising awareness of Pension Credit, including working with our stakeholders, to help dispel some of the misconceptions that people might have about Pension Credit eligibility. For example, we want to make it clear that having savings, a pension or owning a home are not automatic barriers to receiving Pension Credit.

Of course DWP continues to use a wide range of channels including information on www.gov.uk, in leaflets and by telephone to communicate information about benefits including Pension Credit to potential claimants. We target activity on engaging with people who may be eligible to benefits at pivotal stages, such as when they claim State Pension or Attendance Allowance or report a change in their circumstances which may mean that they could be eligible for Pension Credit. In addition, the Pension Credit calculator https://www.gov.uk/pension-credit-calculator enables potential claimants to check if they are likely to be eligible and get an estimate of what they may receive

We know that often the best ways to reach eligible pensioners is through trusted stakeholders working in the community. The Pension Credit toolkit contains resources for anyone working with pensioners and includes guides to Pension Credit. It also contains publicity material and guidance designed to help older people understand how they could get Pension Credit and help organisations support someone applying for Pension Credit as well as ideas for encouraging take-up. It can be found at: https://www.gov.uk/government/publications/pension-credit-toolkit

Information on how much has been spent on raising awareness of the availability of pension credit since June 2019 is not available.