Question to the Department for Work and Pensions:
To ask the Secretary of State for Work and Pensions, what estimate his Department has made of the number of pensioners eligible for Pension Credit who are not currently receiving it.
The latest available Pension Credit take-up statistics cover the financial year 2023 to 2024 and are available at: Income-related benefits: estimates of take-up: financial year ending 2024 - GOV.UK.
The Government wants all pensioners to get the support to which they are rightly entitled. That is why we have been running the biggest ever Pension Credit take-up campaign. Alongside the campaign, we are making better use of data to directly target potentially eligible households. Since February, all new Housing Benefit claimants who may be eligible have been invited to apply for Pension Credit. In September, the Department undertook a trial in partnership with Age UK and Independent Age targeting 2,000 households in England identified using HMRC and DWP data.
The DWP’s drive to maximise Pension Credit take-up has seen the Department receive record numbers of claims – some 320,300 Pension Credit claims in the year ending July 2025 with nearly 60,000 extra awards compared to the equivalent period in the previous year.
We are also undertaking research specifically looking into the factors that motivate people to make a claim as well as why some older people do not claim benefits to which they could be entitled, in order to build the evidence of what works to increase take-up.