Question to the Department for Business, Energy and Industrial Strategy:
To ask the Secretary of State for Business, Energy and Industrial Strategy, what steps his Department has taken to support households on pre-payment meters who have not received their Energy Bill Support Scheme vouchers.
Suppliers must ensure that vouchers for traditional pre-payment meter customers reach recipients by the 11th working day of the month. Suppliers are working with the Post Office and PayPoint, who are the two voucher providers, to minimise any disruption of the postal strikes and bringing from voucher production where possible.