Question to the Department for Science, Innovation & Technology:

To ask the Secretary of State for Science, Innovation and Technology, what steps she taking to assess the digital inclusivity of services offered through (a) Gov.uk and (b) the wider public sector.

Central Government assesses digital inclusivity of GOV.UK and wider public sector services through service assessment teams within GDS and Departments. These teams review services against the Government Service Standard, requiring user research with diverse groups, ongoing evaluation, and data on uptake and satisfaction. The Government Digital Service also monitors compliance of public sector websites and apps with accessibility regulations.