This question was answered on 3rd November 2025
The Government has taken decisive action to protect consumers, strengthen oversight and standards, including:
- Greater oversight of TrustMark’s operations through a Memorandum of Understanding and the appointment of a Departmental board observer,
- PAS 2035/2030:2023 introduced requirements for Retrofit Coordinators to conduct site visits and raised qualifications standards for Retrofit Designers,
- Certification bodies agreed installers should hold one PAS 2030 certification per measure, improving accountability,
- Continued PAS 2035/2030 standards sponsorship, with the British Standards Institution reviewing further improvements.
Further improvements will be outlined in the Warm Homes Plan.