Electronic Commerce

(asked on 21st June 2022) - View Source

Question to the Department for Business, Energy and Industrial Strategy:

To ask Her Majesty's Government what steps they plan to take to ensure that consumers are afforded the same protections when they are shopping on an online marketplace as they are when shopping on the high street.


Answered by
Lord Callanan Portrait
Lord Callanan
Parliamentary Under Secretary of State (Department for Energy Security and Net Zero)
This question was answered on 5th July 2022

There is already robust legislation in place that protects consumers purchasing goods and services online. The Consumer Rights Act 2015 and Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 set out these rights.

As announced in the Queen’s Speech on 10 May, the Government will publish draft legislation to promote competition, strengthen consumer rights and protect households and businesses as part of a Digital Markets, Competition and Consumer Bill.

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