Tickets: Sales

(asked on 18th November 2025) - View Source

Question to the Department for Digital, Culture, Media & Sport:

To ask His Majesty's Government what plans they have to prevent the sale of tickets for cultural and sporting events at prices above face value; and by what date they plan to have new legislation in force.


Answered by
Baroness Twycross Portrait
Baroness Twycross
Baroness in Waiting (HM Household) (Whip)
This question was answered on 2nd December 2025

This Government is committed to introducing new protections for consumers on ticket resales, and on 19th November we published our response to our consultation on live event ticket resales and call for evidence on pricing practices in the sector.

Our consultation response sets out that we intend to to take forward the following measures:

  • A price cap prohibiting the resale of a live events ticket for more than the original ticket cost.

  • A cap on service fees charged by ticket platforms on resales.

  • Resale volume limits prohibiting people from reselling more tickets than they were entitled to purchase in the primary sale.

  • Strict legal obligations on platforms to ensure compliance with the price cap.

  • Enforcement of the above measures by the Competition and Markets Authority and other public enforcers through Part 3 of the Digital Markets, Competition and Consumers Act 2024.

We will bring forward legislation to enact these measures when parliamentary time allows.

Reticulating Splines