Trader Support Service
(asked on 25th November 2025) - View Source
Question to the HM Treasury:
To ask His Majesty's Government what assessment they have made of feedback from businesses that use the Trader Support Service.
This question was answered on 9th December 2025
In 2024, the TSS had a customer satisfaction score of 89%. Traders score on information, ease of use, whether they would recommend the service and overall satisfaction. This feedback is used to make improvements to the TSS portal, communications and education materials.