Question to the Department for Transport:

To ask His Majesty's Government, following the cancellation of trains in response to an AI-generated image appearing to show damage to a bridge in Lancaster, what steps they are taking to respond to and prevent the suspension of rail services as a result of AI-generated images.

The Lancaster incident shows how Network Rail put safety first while using every tool to verify quickly. An AI-generated image suggested bridge damage. Network Rail treated it like any unsolicited and unconfirmed report, such as a call from a member of the public, but acted fast.

Response teams apply established protocols: caution trains, suspend movements, and deploy staff for inspection. At the same time, Network Rail verify and triangulate the facts from such reports using all available tools including driver reports, CCTV, structural monitoring systems, and digital analytics. This parallel approach speeds up assurance without compromising safety.

AI and public reports can be useful inputs, but they do not replace evidence. Network Rail’s commitment is clear: act swiftly, verify carefully, and keep passengers and staff safe.