Question

To ask Her Majesty’s Government what action they have taken regarding the sale of tickets for the 2016 RBS 6 Nations series that are being offered for sale before being released by the organisers on secondary-market websites that do not provide the details required under the Consumer Rights Act 2015.

Trading Standards are the designated enforcers for the ticketing provisions in Chapter 5 of Part 3 of the Consumer Rights Act 2015 and cases of non-compliance should be brought to their attention. Consumers can report the matter through the Citizens Advice consumer helpline (03454 04 05 06) who will pass complaints onto Trading Standards where appropriate.

where the issue is one of fraud or e-crime, this should be reported to Action Fraud the UK’s national fraud and internet crime reporting centre, (http://www.actionfraud.police.uk/report_fraud).

This applies to the RBS 6 Nations Series as well as other future events.