UK Border Force: Complaints
(asked on 25th March 2024) - View Source
Question to the Home Office:
To ask His Majesty's Government how many complaints to Border Force are not answered within the service standard of 20 days.
This question was answered on 10th April 2024
The latest transparency data showing performance against service standards in relation to replies to customer complaints for UKVI, Immigration Enforcement and Border Force is available at the following: Customer service operations data: Q3 2023 - GOV.UK (www.gov.uk).