Passports: Interviews

(asked on 1st December 2015) - View Source

Question to the Home Office:

To ask Her Majesty’s Government how many adults applying for a passport for the first time have failed to attend their scheduled personal interview in each year since such interviews were required.


Answered by
Lord Bates Portrait
Lord Bates
This question was answered on 8th December 2015

The numbers given reflect the number of interviews where the applicant failed to attend.

An applicant is given three attempts to book and attend an interview. If they fail to attend 3 times then we can withdraw their application.

From 2008 to 2009 information on failed interviews was held in each Interview Office and not collated or transformed into centrally held data.

Financial Year

Number of interviews where applicant did not attend

2009-10

4887

2010-11

4542

2011-12

3442

2012-13

4623

2013-14

3967

2014-15

4414

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