Question to the Department for Transport:

To ask Her Majesty's Government what information they hold on the number of failed attempts by people over 70 to renew their driving licences online.

Over the last year, 77.6% of online applications to renew a driving licence made by customers over the age of 70 were completed successfully.

General information is not available on why applications were not completed. However, some applications (2.8%) could not be completed online as further information (usually medical or identity information) was required.