Question to the Department of Health and Social Care:

To ask His Majesty's Government what advice or instructions have been issued to GP surgeries that patients should use the NHS App to re-order regular medication; and what account is taken of the needs of patients who are not able to use the NHS App.

No advice has been issued to GPs, but Patients are already able to order repeat prescriptions via the App, with 2.4 million prescriptions ordered in April 2023 alone. Patients unable to use the NHS App can continue to access services via telephone and through traditional face to face services.