Coronavirus: Contact Tracing

(asked on 23rd September 2020) - View Source

Question to the Department of Health and Social Care:

To ask Her Majesty's Government what estimate they have made of the number of (1) pubs, (2) cafes, and (3) restaurants, which fail to record customer contact details for NHS Test and Trace.


Answered by
Lord Bethell Portrait
Lord Bethell
This question was answered on 21st January 2021

Designated venues, including hospitality businesses, must collect contact details of staff, customers and visitors and provide a National Health Service QR code for individuals to check in to the venue using the COVID-19 app. Local health protection teams can ask the venue for these records where it is necessary, for example if the premises has been identified as the location of a potential outbreak. Venues must share the requested information as soon as possible to help identify people who may have been in contact with the virus and help minimise the onward spread. NHS Test and Trace does not collect this data unless it is necessary for contact tracing following an identified outbreak.

In a recent poll 76% of visitors to restaurants, cafes and pubs stated they were asked to provide their details or scan an NHS QR code on entry. We continue to engage with business and enforcement officials to work towards 100% compliance.

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