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Written Question
Department for Work and Pensions: Disability
Wednesday 24th April 2024

Asked by: Owen Thompson (Scottish National Party - Midlothian)

Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, how many staff have been trained in disability awareness in (a) his core Department and (b) Jobcentres in each of the last three years.

Answered by Paul Maynard - Parliamentary Under-Secretary (Department for Work and Pensions)

The Department is unable to provide the information you seek within the appropriate cost limit as you have asked for information that is contained across a wide range of learning journeys.

All staff new to DWP undergo mandatory learning followed by role specific learning, this encompasses vulnerabilities and complex needs training which is threaded throughout learning. Staff continue to build on this in the workplace through accessing policy guidance and point of need learning products.

Please refine your request, for example to mandatory learning to enable data to be provided.


Written Question
Department for Work and Pensions: Maladministration
Wednesday 24th April 2024

Asked by: Jonathan Ashworth (Labour (Co-op) - Leicester South)

Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, what steps his Department has taken to reduce the costs of error in the last three financial years.

Answered by Paul Maynard - Parliamentary Under-Secretary (Department for Work and Pensions)

We are committed to tackling both fraud and error. DWPs quality assurance framework plays an important role in identifying common errors which contribute to over and underpayments. In addition, the department and HMRC has committed to provide assurance this winter over the integrity of the National Insurance records and how they interact with DWP’s benefit system.

The Department launched a robust plan to drive down fraud and error from the benefits system, alongside investment of £900 million that will deliver £2.4 billion of savings by the end of 2024/25. This plan includes proposed powers to require the transfer of data from third-parties, which has been introduced as part of the Data Protection and Digital Information Bill (No.2). This legislation is forecast to save up to an additional £600m over the Treasury scorecard period.


Written Question
Universal Credit: Employment
Wednesday 24th April 2024

Asked by: Alison McGovern (Labour - Wirral South)

Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, how many (a) additional work coaches and (b) additional hours of work coach time have been allocated to jobcentres to administer the Additional Jobcentre Support pilot.

Answered by Jo Churchill - Minister of State (Department for Work and Pensions)

The pilot is being delivered using existing Jobcentre resource.


Written Question
Personal Independence Payment: Underpayments
Wednesday 24th April 2024

Asked by: Angela Eagle (Labour - Wallasey)

Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, what the total value was of underpayments of the Personal Independence Payment due to recipients’ failure to update their medical need in the 2022-2023 financial year.

Answered by Paul Maynard - Parliamentary Under-Secretary (Department for Work and Pensions)

DWP measures its underpayments via annual national statistics published each May. However, we do not produce an estimate for the average value of a benefit underpayment.

Our estimates relating to PIP underpayments in 2022-23 can be found at the link below:

Fraud and error in the benefit system: financial year 2022 to 2023 estimates - GOV.UK (www.gov.uk)

Table 6 provides the total estimated value of PIP underpayments in 2022-23.

Table 8 provides the estimated value of PIP underpayments due to claimant error. All claimant error underpayments were due to errors where the claimant’s condition had got worse, and they failed to inform the department (Functional Needs).


Written Question
Personal Independence Payment: Underpayments
Wednesday 24th April 2024

Asked by: Angela Eagle (Labour - Wallasey)

Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, what the average value was of an underpayment of the Personal Independence Payment in the 2022-2023 financial year.

Answered by Paul Maynard - Parliamentary Under-Secretary (Department for Work and Pensions)

DWP measures its underpayments via annual national statistics published each May. However, we do not produce an estimate for the average value of a benefit underpayment.

Our estimates relating to PIP underpayments in 2022-23 can be found at the link below:

Fraud and error in the benefit system: financial year 2022 to 2023 estimates - GOV.UK (www.gov.uk)

Table 6 provides the total estimated value of PIP underpayments in 2022-23.

Table 8 provides the estimated value of PIP underpayments due to claimant error. All claimant error underpayments were due to errors where the claimant’s condition had got worse, and they failed to inform the department (Functional Needs).


Written Question
Carer's Allowance: Overpayments
Wednesday 24th April 2024

Asked by: Alison McGovern (Labour - Wirral South)

Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, with reference to paragraph 3.18 of the National Audit Office report entitled Investigation into overpayments of Carer’s Allowance, published on 26 April 2019, what changes were made to the business rules of the Verify Earnings and Pensions Service that revised downwards the number of alerts that were forecast to be generated from 380,000 to 75,000.

Answered by Paul Maynard - Parliamentary Under-Secretary (Department for Work and Pensions)

A review of rules has provided a streamlined approach to the identification of VEP rules, enabling alignment with the latest HMRC data that feeds into DWP Real Time Earnings (RTE) system.

Examples of improvements include benefit specific rules, such as details of fluctuations in income, one off payments and irregular payments revision.

The Department is constantly reviewing available resources against priorities.


Written Question
Social Security Benefits: ICT
Wednesday 24th April 2024

Asked by: Alison McGovern (Labour - Wirral South)

Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, what estimate he has made of the total cost to the public purse of the Verify Earnings and Pensions Alerts service since it was introduced.

Answered by Paul Maynard - Parliamentary Under-Secretary (Department for Work and Pensions)

The information requested is not held centrally and to collate it would incur disproportionate costs.


Written Question
State Retirement Pensions: Women
Wednesday 24th April 2024

Asked by: Mark Hendrick (Labour (Co-op) - Preston)

Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, whether he plans to undertake a review into the potential merits of issuing compensation to all women impacted by changes to the State Pension age.

Answered by Paul Maynard - Parliamentary Under-Secretary (Department for Work and Pensions)

In laying the report before Parliament at the end of March, the Ombudsman has brought matters to the attention of this House, and a further update to the House will be provided once the report's findings have been fully considered.


Written Question
Household Support Fund: Hillingdon
Wednesday 24th April 2024

Asked by: Tanmanjeet Singh Dhesi (Labour - Slough)

Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, what guidance his Department issues to people placed in Slough by Hillingdon Borough Council who cannot access Household Support Funding because Hillingdon's scheme stipulates that such funding is available to residents of that Borough and Slough Borough Council's scheme stipulates that people placed in Slough temporarily by another borough must apply to their originating borough.

Answered by Jo Churchill - Minister of State (Department for Work and Pensions)

The Household Support Fund is an intentionally flexible scheme, designed to enable Local Authorities to deliver a tailored response to local need as they have the ties and knowledge to best determine how this support should be provided.

Local Authorities have the flexibility to design and deliver their Household Support Fund scheme through a variety of routes, including, for example, offering vouchers to households, directly providing food, or issuing grants to third parties. This means that it is for each local council to decide how, where and when they distribute their funding within the parameters of the guidance and grant determination set out for them by the Department for Work and Pensions.

Local Authorities are encouraged through our guidance to work together with neighbouring Authorities to help prevent double provision and/or no provision, especially where the allocation of provision may take place in one area, but the award recipient has a residential address in another.


Written Question
Household Support Fund
Wednesday 24th April 2024

Asked by: Tanmanjeet Singh Dhesi (Labour - Slough)

Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, what options are available to those people who have been placed in temporary accommodation in a different Council area and therefore do not meet either Councils' criteria for accessing the Household Support Fund.

Answered by Jo Churchill - Minister of State (Department for Work and Pensions)

The Household Support Fund is an intentionally flexible scheme, designed to enable Local Authorities to deliver a tailored response to local need as they have the ties and knowledge to best determine how this support should be provided.

Local Authorities have the flexibility to design and deliver their Household Support Fund scheme through a variety of routes, including, for example, offering vouchers to households, directly providing food, or issuing grants to third parties. This means that it is for each local council to decide how, where and when they distribute their funding within the parameters of the guidance and grant determination set out for them by the Department for Work and Pensions.

Local Authorities are encouraged through our guidance to work together with neighbouring Authorities to help prevent double provision and/or no provision, especially where the allocation of provision may take place in one area, but the award recipient has a residential address in another.