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Written Question
Gambling: Ombudsman
Friday 5th November 2021

Asked by: Richard Holden (Conservative - North West Durham)

Question to the Department for Digital, Culture, Media & Sport:

To ask the Secretary of State for Digital, Culture, Media and Sport, whether a gambling ombudsman could be established without primary legislation; and what plans she has for establishing such an ombudsman.

Answered by Chris Philp - Minister of State (Home Office)

The government launched its Review of the Gambling Act 2005 on 8 December with the publication of Terms of Reference and a Call for Evidence. The Review is wide-ranging and aims to ensure that the regulation of gambling is fit for the digital age. The Call for Evidence included questions on the need for changes to the system of consumer redress, the appropriate mechanism for recouping the societal and regulatory costs of gambling and on barriers to high quality research. We will publish a white paper setting out our conclusions and vision for the sector in due course, and this will include an indication of how any changes will be implemented, whether by legislation or other means.

Public Health England’s review will be a valuable contribution to our Gambling Act Review and we are considering it carefully. Alongside the Review, we will work with the Department of Health and Social Care and key stakeholders to address the knowledge gaps identified in the evidence review and improve data collection more broadly.


Written Question
Gambling: Ombudsman
Tuesday 20th July 2021

Asked by: Carolyn Harris (Labour - Swansea East)

Question to the Department for Digital, Culture, Media & Sport:

To ask the Secretary of State for Digital, Culture, Media and Sport, what assessment he has made of the potential effect of a Gambling Ombudsman with statutory footing on incidence of gambling-related death.

Answered by John Whittingdale

The government launched its Review of the Gambling Act 2005 on 8 December with the publication of a wide-ranging Call for Evidence. The Review will look at the effectiveness of the regulatory framework and whether further protections are needed. As part of its broad scope, it will also look at evidence on the case for changes to consumer redress arrangements, including assessing options such as an ombudsman. We intend to outline our conclusions and next steps in a white paper by the end of the year.

Details of ministerial meetings are publicly available and can be found at: https://www.gov.uk/search/transparency-and-freedom-of-information-releases?content_store_document_type=transparency&organisations%5B%5D=department-for-digital-culture-media-sport


Written Question
Gambling: Ombudsman
Tuesday 20th July 2021

Asked by: Carolyn Harris (Labour - Swansea East)

Question to the Department for Digital, Culture, Media & Sport:

To ask the Secretary of State for Digital, Culture, Media and Sport, if he will establish a Gambling Ombudsman.

Answered by John Whittingdale

The government launched its Review of the Gambling Act 2005 on 8 December with the publication of a wide-ranging Call for Evidence. The Review will look at the effectiveness of the regulatory framework and whether further protections are needed. As part of its broad scope, it will also look at evidence on the case for changes to consumer redress arrangements, including assessing options such as an ombudsman. We intend to outline our conclusions and next steps in a white paper by the end of the year.

Details of ministerial meetings are publicly available and can be found at: https://www.gov.uk/search/transparency-and-freedom-of-information-releases?content_store_document_type=transparency&organisations%5B%5D=department-for-digital-culture-media-sport


Written Question
Gambling: Ombudsman
Tuesday 20th July 2021

Asked by: Carolyn Harris (Labour - Swansea East)

Question to the Department for Digital, Culture, Media & Sport:

To ask the Secretary of State for Digital, Culture, Media and Sport, what discussions he has had and with whom on the potential merits of establishing a Gambling Ombudsman.

Answered by John Whittingdale

The government launched its Review of the Gambling Act 2005 on 8 December with the publication of a wide-ranging Call for Evidence. The Review will look at the effectiveness of the regulatory framework and whether further protections are needed. As part of its broad scope, it will also look at evidence on the case for changes to consumer redress arrangements, including assessing options such as an ombudsman. We intend to outline our conclusions and next steps in a white paper by the end of the year.

Details of ministerial meetings are publicly available and can be found at: https://www.gov.uk/search/transparency-and-freedom-of-information-releases?content_store_document_type=transparency&organisations%5B%5D=department-for-digital-culture-media-sport


Written Question
Gambling: Ombudsman
Tuesday 20th July 2021

Asked by: Carolyn Harris (Labour - Swansea East)

Question to the Department for Digital, Culture, Media & Sport:

To ask the Secretary of State for Digital, Culture, Media and Sport, what recent assessment he has made of the potential merits of establishing a Gambling Ombudsman.

Answered by John Whittingdale

The government launched its Review of the Gambling Act 2005 on 8 December with the publication of a wide-ranging Call for Evidence. The Review will look at the effectiveness of the regulatory framework and whether further protections are needed. As part of its broad scope, it will also look at evidence on the case for changes to consumer redress arrangements, including assessing options such as an ombudsman. We intend to outline our conclusions and next steps in a white paper by the end of the year.

Details of ministerial meetings are publicly available and can be found at: https://www.gov.uk/search/transparency-and-freedom-of-information-releases?content_store_document_type=transparency&organisations%5B%5D=department-for-digital-culture-media-sport


Written Question
Football Index
Thursday 15th April 2021

Asked by: Carolyn Harris (Labour - Swansea East)

Question to the Department for Digital, Culture, Media & Sport:

To ask the Secretary of State for Digital, Culture, Media and Sport, when the Government was made aware of the challenges facing Football Index before the collapse of that company.

Answered by John Whittingdale

The government is taking the collapse of Football Index and the concerns of those affected by it very seriously, and the Secretary of State and I have met the Gambling Commission to receive urgent updates. We are particularly keen to understand both how this situation came about and what lessons we can learn from these events. Further details will be provided in due course.

DCMS officials were made aware of the challenges facing Football Index in March 2021 shortly before the Gambling Commission suspended the licence of BetIndex Ltd, the operator of Football Index. The Gambling Commission’s regulatory investigation is ongoing. While we have been in close contact with the Commission as it continues its investigation, its role as set out in the Gambling Act is to conduct investigations fully independent of Government. It is not for the government to direct independent regulatory bodies on individual cases.

Our Review of the Gambling Act 2005 is considering a range of questions around the regulation of gambling, including the powers and resources of the Commission and whether any changes to the legislation are required to make it fit for the digital age. The review will also consider whether an alternative system of consumer redress, such as an ombudsman, is needed. Our call for evidence closed on 31 March and we are carefully considering the responses received.


Written Question
Football Index
Thursday 15th April 2021

Asked by: Patricia Gibson (Scottish National Party - North Ayrshire and Arran)

Question to the Department for Digital, Culture, Media & Sport:

To ask the Secretary of State for Digital, Culture, Media and Sport, what plans does he have to launch an independent public inquiry into the collapse of Football Index.

Answered by John Whittingdale

The government is taking the collapse of Football Index and the concerns of those affected by it very seriously, and the Secretary of State and I have met the Gambling Commission to receive urgent updates. We are particularly keen to understand both how this situation came about and what lessons we can learn from these events. Further details will be provided in due course.

DCMS officials were made aware of the challenges facing Football Index in March 2021 shortly before the Gambling Commission suspended the licence of BetIndex Ltd, the operator of Football Index. The Gambling Commission’s regulatory investigation is ongoing. While we have been in close contact with the Commission as it continues its investigation, its role as set out in the Gambling Act is to conduct investigations fully independent of Government. It is not for the government to direct independent regulatory bodies on individual cases.

Our Review of the Gambling Act 2005 is considering a range of questions around the regulation of gambling, including the powers and resources of the Commission and whether any changes to the legislation are required to make it fit for the digital age. The review will also consider whether an alternative system of consumer redress, such as an ombudsman, is needed. Our call for evidence closed on 31 March and we are carefully considering the responses received.


Written Question
Football Index
Thursday 15th April 2021

Asked by: Paul Blomfield (Labour - Sheffield Central)

Question to the Department for Digital, Culture, Media & Sport:

To ask the Secretary of State for Digital, Culture, Media and Sport, with reference to the recent collapse of Football Index, what assessment he has made of the potential merits of creating a Gambling Ombudsman.

Answered by John Whittingdale

The government is taking the collapse of Football Index and the concerns of those affected by it very seriously, and the Secretary of State and I have met the Gambling Commission to receive urgent updates. We are particularly keen to understand both how this situation came about and what lessons we can learn from these events. Further details will be provided in due course.

DCMS officials were made aware of the challenges facing Football Index in March 2021 shortly before the Gambling Commission suspended the licence of BetIndex Ltd, the operator of Football Index. The Gambling Commission’s regulatory investigation is ongoing. While we have been in close contact with the Commission as it continues its investigation, its role as set out in the Gambling Act is to conduct investigations fully independent of Government. It is not for the government to direct independent regulatory bodies on individual cases.

Our Review of the Gambling Act 2005 is considering a range of questions around the regulation of gambling, including the powers and resources of the Commission and whether any changes to the legislation are required to make it fit for the digital age. The review will also consider whether an alternative system of consumer redress, such as an ombudsman, is needed. Our call for evidence closed on 31 March and we are carefully considering the responses received.


Written Question
Football Index
Thursday 15th April 2021

Asked by: Paul Blomfield (Labour - Sheffield Central)

Question to the Department for Digital, Culture, Media & Sport:

To ask the Secretary of State for Digital, Culture, Media and Sport, what assessment he has made of the potential merits of launching an inquiry into the collapse of Football Index.

Answered by John Whittingdale

The government is taking the collapse of Football Index and the concerns of those affected by it very seriously, and the Secretary of State and I have met the Gambling Commission to receive urgent updates. We are particularly keen to understand both how this situation came about and what lessons we can learn from these events. Further details will be provided in due course.

DCMS officials were made aware of the challenges facing Football Index in March 2021 shortly before the Gambling Commission suspended the licence of BetIndex Ltd, the operator of Football Index. The Gambling Commission’s regulatory investigation is ongoing. While we have been in close contact with the Commission as it continues its investigation, its role as set out in the Gambling Act is to conduct investigations fully independent of Government. It is not for the government to direct independent regulatory bodies on individual cases.

Our Review of the Gambling Act 2005 is considering a range of questions around the regulation of gambling, including the powers and resources of the Commission and whether any changes to the legislation are required to make it fit for the digital age. The review will also consider whether an alternative system of consumer redress, such as an ombudsman, is needed. Our call for evidence closed on 31 March and we are carefully considering the responses received.


Written Question
Football Index
Thursday 15th April 2021

Asked by: Carolyn Harris (Labour - Swansea East)

Question to the Department for Digital, Culture, Media & Sport:

To ask the Secretary of State for Digital, Culture, Media and Sport, what directions have been given to (a) regulators and (b) executive agencies in respect of the collapse of Football Index.

Answered by John Whittingdale

The government is taking the collapse of Football Index and the concerns of those affected by it very seriously, and the Secretary of State and I have met the Gambling Commission to receive urgent updates. We are particularly keen to understand both how this situation came about and what lessons we can learn from these events. Further details will be provided in due course.

DCMS officials were made aware of the challenges facing Football Index in March 2021 shortly before the Gambling Commission suspended the licence of BetIndex Ltd, the operator of Football Index. The Gambling Commission’s regulatory investigation is ongoing. While we have been in close contact with the Commission as it continues its investigation, its role as set out in the Gambling Act is to conduct investigations fully independent of Government. It is not for the government to direct independent regulatory bodies on individual cases.

Our Review of the Gambling Act 2005 is considering a range of questions around the regulation of gambling, including the powers and resources of the Commission and whether any changes to the legislation are required to make it fit for the digital age. The review will also consider whether an alternative system of consumer redress, such as an ombudsman, is needed. Our call for evidence closed on 31 March and we are carefully considering the responses received.