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Written Question
Earwax: Medical Treatments
Monday 21st July 2025

Asked by: Kate Osborne (Labour - Jarrow and Gateshead East)

Question to the Department of Health and Social Care:

To ask the Secretary of State for Health and Social Care, what assessment has he made of the adequacy of the availability of ear wax removal services in community and primary care settings.

Answered by Karin Smyth - Minister of State (Department of Health and Social Care)

Integrated care boards (ICBs) have a statutory responsibility to commission cost-effective healthcare to meet the needs of their local population. This includes the arrangement of services for ear wax removal.

ICBs are responsible for commissioning ear wax removal services in line with the recommendations for ear wax removal as set out in guidance produced by the National Institute for Health and Care Excellence (NICE), which is available at the following link:

https://www.nice.org.uk/guidance/ng98/chapter/Recommendations

Manual ear syringing is no longer advised by the NICE, due to the risks associated with it, such as trauma to their ear drum or infection, so general practitioners (GPs) will often recommend home treatment remedies to alleviate ear wax build-up.

However, in line with NICE guidance, a person may require ear wax removal treatment if the build-up of earwax is linked with hearing loss. A GP could then consider referring the patient into audiology services, which ICBs are responsible for commissioning.

When ICBs exercise their functions, including commissioning healthcare services such as ear wax removal, they have a duty to reduce inequalities between people with respect to their ability to access health services, and to reduce inequalities between patients with respect to the outcomes achieved for them by the provision of health services.


Written Question
Earwax: Medical Treatments
Friday 6th June 2025

Asked by: Mark Pritchard (Conservative - The Wrekin)

Question to the Department of Health and Social Care:

To ask the Secretary of State for Health and Social Care, if he will support Integrated Care Boards to offer community ear wax removal services.

Answered by Karin Smyth - Minister of State (Department of Health and Social Care)

Integrated care boards (ICBs) have a statutory responsibility to commission cost-effective healthcare to meet the needs of their local populations. This includes the arrangement of services for ear wax removal. When ICBs exercise their functions, including commissioning healthcare services such as ear wax removal, they have a duty to reduce inequalities between persons with respect to their ability to access health services, and to reduce inequalities between patients with respect to the outcomes achieved for them by the provision of health services.

Guidance for general practitioners (GPs) on ear wax removal is provided by the National Institute for Health and Care Excellence (NICE). Manual ear syringing is no longer advised by the NICE due to the risks associated with it, such as trauma to their ear drum or infection, so GPs will often recommend home treatment remedies to alleviate ear wax build-up.

However, in line with the NICE’s guidance, a person may require ear wax removal treatment if the build-up of earwax is linked with hearing loss. A GP could then consider referring the patient into audiology services, which ICBs are responsible for commissioning.


Written Question
Earwax: Medical Treatments
Tuesday 6th May 2025

Asked by: Edward Morello (Liberal Democrat - West Dorset)

Question to the Department of Health and Social Care:

To ask the Secretary of State for Health and Social Care, what steps his Department is taking to support Integrated Care Boards to provide earwax removal services.

Answered by Karin Smyth - Minister of State (Department of Health and Social Care)

Integrated care boards (ICBs) have a statutory responsibility to commission cost-effective healthcare to meet the needs of their local populations. This includes the arrangement of services for ear wax removal. When ICBs exercise their functions, including commissioning healthcare services such as ear wax removal, they have a duty to reduce inequalities between persons with respect to their ability to access health services, and to reduce inequalities between patients with respect to the outcomes achieved for them by the provision of health services.

Guidance for general practitioners (GPs) on ear wax removal is provided by the National Institute for Health and Care Excellence (NICE). Manual ear syringing is no longer advised by the NICE due to the risks associated with it, such as trauma to their ear drum or infection, so GPs will often recommend home treatment remedies to alleviate ear wax build-up.

However, in line with the NICE’s guidance, a person may require ear wax removal treatment if the build-up of earwax is linked with hearing loss. A GP could then consider referring the patient into audiology services, which ICBs are responsible for commissioning.


Written Question
Earwax: Medical Treatments
Tuesday 6th May 2025

Asked by: Edward Morello (Liberal Democrat - West Dorset)

Question to the Department of Health and Social Care:

To ask the Secretary of State for Health and Social Care, what steps his Department is taking to help support the NHS Dorset Integrated Care Board to provide adequate earwax removal services.

Answered by Karin Smyth - Minister of State (Department of Health and Social Care)

Integrated care boards (ICBs) have a statutory responsibility to commission cost-effective healthcare to meet the needs of their local populations. This includes the arrangement of services for ear wax removal. When ICBs exercise their functions, including commissioning healthcare services such as ear wax removal, they have a duty to reduce inequalities between persons with respect to their ability to access health services, and to reduce inequalities between patients with respect to the outcomes achieved for them by the provision of health services.

Guidance for general practitioners (GPs) on ear wax removal is provided by the National Institute for Health and Care Excellence (NICE). Manual ear syringing is no longer advised by the NICE due to the risks associated with it, such as trauma to their ear drum or infection, so GPs will often recommend home treatment remedies to alleviate ear wax build-up.

However, in line with the NICE’s guidance, a person may require ear wax removal treatment if the build-up of earwax is linked with hearing loss. A GP could then consider referring the patient into audiology services, which ICBs are responsible for commissioning.


Written Question
Earwax: Medical Treatments
Wednesday 30th April 2025

Asked by: Tim Roca (Labour - Macclesfield)

Question to the Department of Health and Social Care:

To ask the Secretary of State for Health and Social Care, whether he has made an assessment of the impact of differences in regulations on ear wax removal between registered nurses and non-registered practitioners on patient care.

Answered by Karin Smyth - Minister of State (Department of Health and Social Care)

My Rt Hon. Friend, the Secretary of State for Health and Social Care has not made a formal assessment of the impact of differences in regulations on wax removal between registered nurses and non-registered practioners on patient care. The Department does not have plans to intervene in locally led arrangements for the provision of ear wax removal services. Integrated care boards are responsible for commissioning ear wax removal services in local areas in line with the recommendations for ear wax removal as set out in guidance produced by the National Institute for Health and Care Excellence.


Written Question
Earwax: Medical Treatments
Tuesday 29th April 2025

Asked by: Bob Blackman (Conservative - Harrow East)

Question to the Department of Health and Social Care:

To ask the Secretary of State for Health and Social Care, what steps he is taking to ensure that community-based ear wax removal services are made available to patients in (a) Harrow East constituency and (b) England.

Answered by Karin Smyth - Minister of State (Department of Health and Social Care)

Integrated care boards (ICBs) have a statutory responsibility to commission cost-effective healthcare to meet the needs of their local populations. This includes the arrangement of services for ear wax removal. When ICBs exercise their functions, including commissioning healthcare services such as ear wax removal, they have a duty to reduce inequalities between persons with respect to their ability to access health services, and to reduce inequalities between patients with respect to the outcomes achieved for them by the provision of health services.

Manual ear syringing is no longer advised by the National Institute for Health and Care Excellence (NICE) due to the risks associated with it, such as trauma to their ear drum or infection, so general practitioners (GPs) will often recommend home treatment remedies to alleviate ear wax build-up.

However, in line with the NICE’s guidance, a person may require ear wax removal treatment if the build-up of earwax is linked with hearing loss. A GP could then consider referring the patient into audiology services, which ICBs are responsible for commissioning.


Written Question
Earwax: Medical Treatments
Thursday 27th March 2025

Asked by: Brian Mathew (Liberal Democrat - Melksham and Devizes)

Question to the Department of Health and Social Care:

To ask the Secretary of State for Health and Social Care, what steps his Department is taking to increase the availability of ear wax removals in primary care settings in Melksham and Devizes constituency.

Answered by Stephen Kinnock - Minister of State (Department of Health and Social Care)

Integrated care boards (ICBs) have a statutory responsibility to commission cost-effective healthcare to meet the needs of their local population. This includes the arrangement of services for ear wax removal. When ICBs exercise their functions, including commissioning healthcare services such as ear wax removal, they have a duty to reduce inequalities between persons with respect to their ability to access health services, and to reduce inequalities between patients with respect to the outcomes achieved for them by the provision of health services.

Manual ear syringing is no longer advised by the National Institute for Health and Care Excellence (NICE) due to the risks associated with it, such as trauma to their ear drum or infection, so general practitioners (GPs) will often recommend home treatment remedies to alleviate ear wax build-up.

However, in line with the NICE’s guidance, a person may require ear wax removal treatment if the build-up of earwax is linked with hearing loss. A GP could then consider referring the patient into audiology services, which ICBs are responsible for commissioning.


Written Question
Earwax: Medical Treatments
Monday 3rd February 2025

Asked by: Julia Buckley (Labour - Shrewsbury)

Question to the Department of Health and Social Care:

To ask the Secretary of State for Health and Social Care, whether his Department has made an assessment of the potential merits of preventative impact of ear wax removal on the NHS for children presenting with hearing loss.

Answered by Karin Smyth - Minister of State (Department of Health and Social Care)

In line with National Institute for Health and Care Excellence (NICE) guidance, an adult or child may require ear wax removal treatment if the build-up of earwax is linked with hearing loss. A general practice could then consider referring the patient into audiology services. The patient's clinician is best placed to make this assessment. The NICE has published guidelines on hearing loss, and specifically on ear wax removal treatment, which is available at the following link:

https://www.nice.org.uk/guidance/ng98/chapter/Recommendations#removing-earwax


Written Question
Earwax: Medical Treatments
Monday 26th February 2024

Asked by: Margaret Greenwood (Labour - Wirral West)

Question to the Department of Health and Social Care:

To ask the Secretary of State for Health and Social Care, if she will have discussions with NHS England on the potential (a) impact of not including ear wax removal services in the standard general medical services contract on health inequalities and (b) merits of appointing a (i) national clinical director and (ii) specialty advisor on audiology to advise on this matter.

Answered by Andrea Leadsom

In June 2018, there was an update to the National Institute for Health and Care Excellence’s (NICE) guidance, which states that ear wax syringing is no longer recommended due to safety concerns. Instead, self-care methods including olive-oil drops and, if required, ear irrigation or micro-suctioning, are recommended.

The Government has no plans to include ear wax removal services in the national Standard General Medical Services Contract. Irrigation and micro-suctioning require a higher level of expertise and specialist equipment than syringing, which most general practices (GPs) do not have. This means that patients who were previously treated with syringing by their GPs may now require a referral to other National Health Service providers, to access irrigation or micro-suctioning services.

Local commissioners, including integrated care boards, are responsible for arranging services which will meet the recommendations on ear wax removal, as set out in the NICE guidance. This may involve commissioning GPs who agree to develop the required expertise to deliver these treatments or other providers, to whom GPs may refer patients, to provide ear wax removal services.

NHS England issued a communication to all commissioners in June 2022 which asked them to ensure that GPs, with whom they have agreed will not deliver ear irrigation or have not been commissioned to provide micro-suction services, are able to refer patients to appropriate local NHS services for ear wax removal, where symptoms persist following self-care methods. This includes arranging services in line with guidance on ear wax removal services, published by NICE. This guidance is available at the following link:

https://www.nice.org.uk/guidance/ng98/chapter/Recommendations#removing-earwax

The Department is not aware of any plans by NHS England to appoint a national clinical director or speciality advisor for ear wax removal services. Finally, the Department has noted the publication of the Royal National Institute for Deaf People’s (RNID) report Blocked Ears, Blocked Access with interest, and will meet with members of the RNID to discuss this report in due course.


Written Question
Earwax: Medical Treatments
Monday 26th February 2024

Asked by: Margaret Greenwood (Labour - Wirral West)

Question to the Department of Health and Social Care:

To ask the Secretary of State for Health and Social Care, if she will make an assessment of the potential implications for her policies of the RNID's findings in its report entitled Blocked Ears, Blocked Access: The crisis of NHS ear wax removal in England, published in January 2024.

Answered by Andrea Leadsom

In June 2018, there was an update to the National Institute for Health and Care Excellence’s (NICE) guidance, which states that ear wax syringing is no longer recommended due to safety concerns. Instead, self-care methods including olive-oil drops and, if required, ear irrigation or micro-suctioning, are recommended.

The Government has no plans to include ear wax removal services in the national Standard General Medical Services Contract. Irrigation and micro-suctioning require a higher level of expertise and specialist equipment than syringing, which most general practices (GPs) do not have. This means that patients who were previously treated with syringing by their GPs may now require a referral to other National Health Service providers, to access irrigation or micro-suctioning services.

Local commissioners, including integrated care boards, are responsible for arranging services which will meet the recommendations on ear wax removal, as set out in the NICE guidance. This may involve commissioning GPs who agree to develop the required expertise to deliver these treatments or other providers, to whom GPs may refer patients, to provide ear wax removal services.

NHS England issued a communication to all commissioners in June 2022 which asked them to ensure that GPs, with whom they have agreed will not deliver ear irrigation or have not been commissioned to provide micro-suction services, are able to refer patients to appropriate local NHS services for ear wax removal, where symptoms persist following self-care methods. This includes arranging services in line with guidance on ear wax removal services, published by NICE. This guidance is available at the following link:

https://www.nice.org.uk/guidance/ng98/chapter/Recommendations#removing-earwax

The Department is not aware of any plans by NHS England to appoint a national clinical director or speciality advisor for ear wax removal services. Finally, the Department has noted the publication of the Royal National Institute for Deaf People’s (RNID) report Blocked Ears, Blocked Access with interest, and will meet with members of the RNID to discuss this report in due course.