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Written Question
Shoplifting: East Midlands
Friday 17th May 2024

Asked by: John Hayes (Conservative - South Holland and The Deepings)

Question to the Home Office:

To ask the Secretary of State for the Home Department, what steps he is taking to reduce shoplifting in (a) Lincolnshire and (b) the East Midlands.

Answered by Chris Philp - Minister of State (Home Office)

The Government recognises the significant impact shoplifting has on businesses, communities and consumers. The Crime Survey for England and Wales shows neighbourhood crime is down 48% compared to findings from the year ending March 2010.

However, Police Recorded Crime figures show shoplifting offences increased by 37% in the 12 months to December 2023. Statistics also show the number of people charged with shoplifting offences has risen by 46% in the year ending December 2023, showing that police are taking action.

We have recently taken significant steps nationally to improve the police response to retail crime, including shoplifting, and these are being implemented in all police forces across England and Wales.

The Government’s plan – "Fighting retail crime: more action" was launched on 10 April, which highlights five areas of work this Government will drive forward to tackle retail crime:

  • Introducing a standalone offence for assaults on retail workers;
  • Additional electronic monitoring for prolific shoplifters;
  • Working with police and businesses to roll out the latest facial recognition to catch these perpetrators;
  • Championing good practice to design out crime; and
  • Making it easier for retailers to report crime.

We will bring forward legislative changes to introduce a presumption towards electronic monitoring as part of a sentence served in the community for those who repeatedly steal from shops. This legislative change will provide that on the third sentencing occasion, an offender would be electronically monitored as part of any community sentence or post-release for the duration of any licence period.

The Government’s plan builds on the National Police Chiefs’ Council’s (NPCC) Retail Crime Action Plan. Through this Plan, all forces across England and Wales have committed to prioritise police attendance at the scene where violence has been used towards shop staff, where an offender has been detained by store security, and where evidence needs to be secured and can only be done by police personnel. Additionally, where CCTV or other digital images are secured, police will run this through the Police National Database to aid efforts to identify prolific offenders or potentially dangerous individuals.

This builds on the NPCC commitment that police forces across England and Wales will follow up all crimes where there is actionable evidence and the chance of identifying an offender, including shoplifting.

October also saw the launch of Pegasus, a unique private-public partnership, which involves retailers providing data, intelligence and evidence to Opal, the national police intelligence unit on organised acquisitive crime, to develop a better strategic picture and help forces crack down on serious offenders.

We are continuing to work closely with retail businesses, security representatives, trade associations and policing through the National Retail Crime Steering Group (NRCSG), which meets on a quarterly basis, to ensure the response to retail crime, including shoplifting, is as robust as it can be.


Written Question
Shoplifting
Wednesday 15th May 2024

Asked by: Jim Shannon (Democratic Unionist Party - Strangford)

Question to the Home Office:

To ask the Secretary of State for the Home Department, what steps he is taking to protect retailers from shoplifting.

Answered by Chris Philp - Minister of State (Home Office)

Since 2010 our communities are safer, with neighbourhood crimes including burglary, robbery and theft from the person down 48% and overall violent crime down 44%, and more police officers on the streets than in 2010.

However, there has been a worrying rise in shoplifting and violence towards retail workers, which we are taking action to address. The Government’s plan – "Fighting Retail Crime: more action" was launched on 10 April. It includes a new standalone offence for assaults on retail workers, which will be introduced via the Criminal Justice Bill, currently before Parliament.. We are working with police and businesses to roll out the latest facial recognition to catch these perpetrators; championing good practice to design out crime; and making it easier for retailers to report crime.

We will also legislate through the Criminal Justice Bill, to introduce a presumption towards electronic monitoring as part of a sentence served in the community for those who repeatedly steal from shops.

The Government’s action plan builds on the police-led Retail Crime Action Plan, launched in October 2023, which includes a commitment to prioritise police attendance at the scene where violence has been used towards shop staff, where an offender has been detained by store security, and where evidence needs to be secured and can only be done by police personnel. Additionally, where CCTV or other digital images are secured, police will run this through the Police National Database to aid efforts to identify prolific offenders or potentially dangerous individuals. Early indications suggest that there has been improved police attendance at the retail crime incidents prioritised. This has been echoed by major retailers.

Police forces across England and Wales have also committed to pursuing any available evidence where there is a reasonable chance it could lead them to catching a perpetrator and solving a crime and this includes shoplifting. These are substantial operational policing commitments, which I am overseeing delivery of through the National Retail Crime Steering Group.


Written Question
Theft: Retail Trade
Monday 13th May 2024

Asked by: Jim Shannon (Democratic Unionist Party - Strangford)

Question to the Home Office:

To ask the Secretary of State for the Home Department, how many thefts from retail businesses there have been in each of the last three years.

Answered by Chris Philp - Minister of State (Home Office)

Since 2010 theft offences experienced by the general population has fallen by 48%, according to the Crime Survey for England and Wales, but shoplifting has been increasing in the last three years, as shown in the table.

Calendar Year

Number of Shoplifting offences

2021

256,199

2022

315,040

2023

430,104

Source: ONS Crime in England and Wales: year ending December 2023, Appendix Table A4.

There must be a zero tolerance approach to such crime which is why, alongside key partners, this Government is taking concerted action to address the menace of retail crime. The Government’s plan – "Fighting retail crime: more action" was launched on 10 April, and highlights five areas of work this Government will drive forward to tackle retail crime:

  • Introducing a standalone offence for assaults on retail workers;
  • Additional electronic monitoring for prolific shoplifters;
  • Working with police and businesses to roll out the latest facial recognition to catch these perpetrators;
  • Championing good practice to design out crime; and
  • Making it easier for retailers to report crime.

Written Question
Shoplifting and Theft
Monday 13th May 2024

Asked by: Stephen Morgan (Labour - Portsmouth South)

Question to the Home Office:

To ask the Secretary of State for the Home Department, whether he has made an assessment of the potential merits of scrapping the £200 summary offence rule for shoplifting and theft.

Answered by Chris Philp - Minister of State (Home Office)

Since 2010 our communities are safer, with neighbourhood crimes including burglary, robbery and theft from the person down 48% and overall violent crime down 44%, and with more police officers on the streets than in 2010.

However, there has been a worrying rise in shoplifting and violence towards retail workers, which we need to address.

Police Recorded Crime figures show shoplifting offences increased by 37% in the 12 months to December 2023. Although, the number of people charged with shoplifting offences in the same period rose by 46%, showing the police are heeding the message and taking action.

The Government has taken a number of recent significant steps to reduce and prevent retail crime. Our plan – "Fighting retail crime: more action" was launched on 10 April, which highlights five areas of work this Government will drive forward to tackle retail crime. This will include us introducing a presumption towards electronic monitoring as part of a sentence served in the community for those who repeatedly steal from shops. We will develop a retail theft electronic monitoring (EM) ‘package’, to offer sentencers starting in a pilot area, a clear community sentence pathway for repeat retail theft offenders.

This builds on the police-led Retail Crime Action Plan, which includes a commitment to prioritise police attendance at the scene where violence has been used towards shop staff, where an offender has been detained by store security, and where evidence needs to be secured and can only be done by police personnel. Figures published by the NPCC show early signs of progress.

Furthermore, we will bring forward legislative changes to introduce a presumption towards electronic monitoring as part of a sentence served in the community for those who repeatedly steal from shops. This legislative change will provide that on the third sentencing occasion, an offender would be electronically monitored as part of any community sentence or post-release for the duration of any licence period.

Under section 176 of the Anti-social Behaviour, Crime and Policing Act 2014, low-value shoplifting (value of £200 or less) is a summary offence, unless an adult elects to be tried in the Crown Court. Where a summary offence is committed, the case can be handled as a police-led prosecution.

Police-led prosecutions were introduced to improve the efficiency of the criminal justice system by allowing for a simpler, more proportionate police-led process in high-volume, low-level, uncontested cases. This route enables cases to be handled more speedily, rather than cases having to go to the CPS and through the Crown Court.

Repealing this would mean victims of shoplifting have to wait longer for cases to come to court.


Written Question
Shoplifting: Portsmouth
Monday 13th May 2024

Asked by: Stephen Morgan (Labour - Portsmouth South)

Question to the Home Office:

To ask the Secretary of State for the Home Department, what steps he is taking to reduce rates of shoplifting in Portsmouth.

Answered by Chris Philp - Minister of State (Home Office)

Since 2010 our communities are safer, with neighbourhood crimes including burglary, robbery and theft from the person down 48% and overall violent crime down 44%, and with more police officers on the streets than in 2010.

However, there has been a worrying rise in shoplifting and violence towards retail workers, which we need to address.

Police Recorded Crime figures show shoplifting offences increased by 37% in the 12 months to December 2023. Although, the number of people charged with shoplifting offences in the same period rose by 46%, showing the police are heeding the message and taking action.

The Government has taken a number of recent significant steps to reduce and prevent retail crime. Our plan – "Fighting retail crime: more action" was launched on 10 April, which highlights five areas of work this Government will drive forward to tackle retail crime. This will include us introducing a presumption towards electronic monitoring as part of a sentence served in the community for those who repeatedly steal from shops. We will develop a retail theft electronic monitoring (EM) ‘package’, to offer sentencers starting in a pilot area, a clear community sentence pathway for repeat retail theft offenders.

This builds on the police-led Retail Crime Action Plan, which includes a commitment to prioritise police attendance at the scene where violence has been used towards shop staff, where an offender has been detained by store security, and where evidence needs to be secured and can only be done by police personnel. Figures published by the NPCC show early signs of progress.

Furthermore, we will bring forward legislative changes to introduce a presumption towards electronic monitoring as part of a sentence served in the community for those who repeatedly steal from shops. This legislative change will provide that on the third sentencing occasion, an offender would be electronically monitored as part of any community sentence or post-release for the duration of any licence period.

Under section 176 of the Anti-social Behaviour, Crime and Policing Act 2014, low-value shoplifting (value of £200 or less) is a summary offence, unless an adult elects to be tried in the Crown Court. Where a summary offence is committed, the case can be handled as a police-led prosecution.

Police-led prosecutions were introduced to improve the efficiency of the criminal justice system by allowing for a simpler, more proportionate police-led process in high-volume, low-level, uncontested cases. This route enables cases to be handled more speedily, rather than cases having to go to the CPS and through the Crown Court.

Repealing this would mean victims of shoplifting have to wait longer for cases to come to court.


Written Question
Retail Trade: Crime
Wednesday 1st May 2024

Asked by: Sammy Wilson (Democratic Unionist Party - East Antrim)

Question to the Home Office:

To ask the Secretary of State for the Home Department, what assessment his Department has made of the effectiveness of the National Police Chiefs’ Council’s Retail Crime Action Plan.

Answered by Chris Philp - Minister of State (Home Office)

In October 2023, the National Police Chiefs’ Council (NPCC) published the Retail Crime Action Plan. Through this Plan, all police forces across England and Wales have committed to prioritise attendance at the scene where violence has been used towards shop staff, where an offender has been detained by store security, and where evidence needs to be secured and can only be done by police personnel. Additionally, where CCTV or other digital images are secured, police will run this through the Police National Database to aid efforts to identify prolific offenders or potentially dangerous individuals.

This builds on the NPCC commitment that police forces across England and Wales will follow up all crimes where there are reasonable lines of enquiry, actionable evidence and the chance of identifying an offender, including shoplifting.

Early indications suggest that there has been improved police attendance at the retail crime incidents prioritised. This has been echoed by major retailers.

Though this is a welcome step from policing, we know more needs to be done. That’s why, on 10 April, we launched the Government’s plan – "Fighting retail crime: more action" which highlights five areas of work this Government will drive forward to tackle retail crime:

  • Introducing a standalone offence for assaults on retail workers;
  • Additional electronic monitoring for prolific shoplifters;
  • Working with police and businesses to roll out the latest facial recognition to catch these perpetrators;
  • Championing good practice to design out crime; and
  • Making it easier for retailers to report crime.

Written Question
Mortgages: Fees and Charges
Monday 29th April 2024

Asked by: Lord Taylor of Warwick (Non-affiliated - Life peer)

Question to the Home Office:

To ask His Majesty's Government, following the recent increase in cases of advance fee mortgage scams, what steps they are taking to prevent such scams.

Answered by Lord Sharpe of Epsom - Parliamentary Under-Secretary (Home Office)

As part of our Fraud Strategy, we have worked closely with the financial services industry to protect customers against a variety of fraud types, including advance fee scams. This includes the Retail Banking Fraud Sector Charter which has delivered ambitious and innovative actions to prevent authorised fraud and protect customers. We have also agreed similar charters with the telecommunications, accountancy and online sectors.

According to the Crime Survey of England and Wales, ‘Advance fee fraud’ has decreased by 33% in the year ending September 2023 from 546,000 to 367,000 offences.


Written Question
Crimes of Violence
Thursday 25th April 2024

Asked by: Sammy Wilson (Democratic Unionist Party - East Antrim)

Question to the Ministry of Justice:

To ask the Secretary of State for Justice, what assessment his Department has made of the potential impact of section 156 (2) of the Police, Crime Sentencing and Courts Act 2022 on levels of attacks on workers undertaking public-facing roles.

Answered by Laura Farris - Parliamentary Under Secretary of State (Ministry of Justice) (jointly with Home Office)

Section 156 (2) of the Police, Crime, Sentencing and Courts Act 2022 introduced a new statutory aggravating factor for certain assault offences where they are committed against a person providing a public service, performing a public duty, or providing services to the public. The Government introduced this to ensure that the public-facing nature of a victim's role would be considered, allowing the court to give a longer sentence within the statutory maximum for the offence.

The Ministry of Justice does not collect or publish data on the use of aggravating factors. Currently, there is no specific offence for an attack against a worker undertaking a public-facing role. As assault of a worker in a public-facing role is not a specific offence, we are unable to assess the trends relating to assaults on public-facing workers specifically.

The Government recognises the seriousness of assaults on workers undertaking public-facing roles and is clear that we must adopt a zero-tolerance approach to assault against those who serve the public. This is why in April 2024, the Government published ‘Fighting Retail Crime: more action’, within which the Government announced plans to introduce a new offence of assault against a shop worker, building on the operational policing commitments in the police-led Retail Crime Action Plan published in October 2023.


Written Question
Policing Productivity Review: Shoplifting
Thursday 25th April 2024

Asked by: Sammy Wilson (Democratic Unionist Party - East Antrim)

Question to the Home Office:

To ask the Secretary of State for the Home Department, if he will make an assessment of the potential impact of the Policing Productivity review on levels of theft from shops.

Answered by Chris Philp - Minister of State (Home Office)

The Government recognises the impact shoplifting has on businesses and communities. The Crime Survey for England and Wales shows neighbourhood crime is down 48% compared to findings from 2010; however, Police Recorded Crime figures show shoplifting offences increased by 32% in the 12 months to September 2023. Statistics also show the number of people charged with shoplifting has risen by 34%, showing the police are acting.

We have recently taken significant steps to improve the police response to retail crime, including shoplifting. In October 2023, the National Police Chiefs’ Council (NPCC) published the Retail Crime Action Plan. All forces across England and Wales have committed to prioritise police attendance at the scene where violence has been used towards shop staff, where an offender has been detained by store security, and where evidence needs to be secured and can only be done by police personnel. Additionally, where CCTV or other digital images are secured, police will run this through the Police National Database to aid efforts to identify offenders. This builds on the NPCC commitment that police will follow up on all reasonable lines of enquiry.

The Government published an enhanced Action Plan, "Fighting Retail Crime: More action" on 10 April. This Plan highlights key areas of work to tackle retail crime, including introduction of a new standalone office for assaults on retail workers; additional electronic monitoring for prolific shoplifters; and increasing use of facial recognition technology.

The Policing Productivity Review was published on 20 November 2023, which concludes there is the potential to free up around 38 million hours of police time per year within five years. This equates to over 20,000 police officers. The Government is working with policing to consider its recommendations, freeing up police officers’ time which can be reprioritised to enable officers to spend more time fighting crime on the front line, in line with local priorities set by Police and Crime Commissioners. This additional police time could be used to support delivery of the Retail Crime Action Plan. Evaluation on the impact of the Policing Productivity Review will be part of the remit of the new Centre for Police Productivity which was announced at the Spring Budget 2024.

We are continuing to work closely with the retail sector, security representatives, trade associations and policing through the National Retail Crime Steering Group (NRCSG), which meets on a quarterly basis, to ensure the response to retail crime, including shoplifting, is as robust as it can be.


Written Question
Shoplifting
Wednesday 24th April 2024

Asked by: Sarah Edwards (Labour - Tamworth)

Question to the Home Office:

To ask the Secretary of State for the Home Department, when he plans to introduce legislation protecting shopworkers from serial or abusive shoplifters.

Answered by Chris Philp - Minister of State (Home Office)

The Government’s plan – "Fighting retail crime: more action" was launched on 10 April, and includes a new standalone offence for assaults on retail workers and electronic monitoring for prolific shoplifters. This builds on the police-led Retail Crime Action Plan, launched in October 2023.

We will legislate through the Criminal Justice Bill, currently before Parliament, to introduce a presumption towards electronic monitoring as part of a sentence served in the community for those who repeatedly steal from shops.

The new bespoke offence of assaulting a retail worker will also be introduced via the Criminal Justice Bill. The offence will have a maximum penalty of six months in prison, or an unlimited fine – and upon conviction, it is expected that courts will make a Criminal Behaviour Order, which could bar offenders from visiting affected shops or premises. Breaching a Criminal Behaviour Order is a criminal offence and carries a five-year maximum prison sentence.

Those who repeatedly assault retail workers will be electronically monitored after their third offence, to crack down on reoffending and ensure those continuing down a path of violent behaviour will be met with further consequences. For the most serious violent offenders of assault, custodial sentences of up to five years in prison are already available.