The petition of residents of the constituency of Glastonbury and Somerton,
Declares that rural post offices are under threat; further declares that the loss of Somerton’s dedicated post office in 2022, combined with the loss of a post office in Butleigh, Charlton Adam and Charlton Mackerell has been devastating for the local community; further notes the recent separate petition from the owners of Somerton stores, which garnered over 800 signatures within two weeks highlighting the overwhelming support for a new post office; further recognises the immense benefit that post offices and postmasters have on rural communities; further acknowledges the prohibitive costs many potential postmasters face when attempting to open a post office; further welcomes the forthcoming green paper but believes the Post Office must work with rural communities to ensure a sustainable future for all.
The petitioners therefore request that the House of Commons urge the Government to take into account the concerns of the petitioners and take immediate action to safeguard the future of post offices in rural areas.
And the petitioners remain, etc.—[Presented by Sarah Dyke, Official Report, 15 July 2025; Vol. 771, c. 268.]
[P003093]
Observations by the Parliamentary Under-Secretary of State for Business and Trade (Gareth Thomas):
I thank the petitioners for raising the issue regarding the future of post offices in rural areas.
The Government recognise the unique importance of post offices in rural and remote communities. The “Future of Post Office” Green Paper, which was published on 14 July 2025, therefore includes proposals to ensure fair access to important services across all parts of the UK.
Presently, the Government protects the sustainability of the post office network, and the rural network in particular, by providing an annual network subsidy. This ensures Post Office Ltd maintains a minimum number of branches and a geographical spread of branches in line with the Government-set access criteria. This financial year we are providing £83 million of subsidy to support Post Office provision in communities across the UK. That is up from the £50 million previously provided and is in addition to the uplift that we provided in the last financial year. The access criteria ensures that, however the network changes, across the country 99% of the population live within three miles of their nearest post office.
While the potential location of a post office outlet remains an operational matter for the Post Office, we understand that Post Office Ltd is currently in discussions with potential operators in Butleigh and Somerton. Once the Post Office has a proposal confirmed, it will update the local community accordingly.
In the meantime, local residents from Butleigh can continue to access Post Office services from West End post office and Glastonbury post office, both of which are approximately 4 miles from the Butleigh branch. The alternative access to Post Office services for Somerton residents are Langport Road drop and collect branch and Long Sutton post office, which are 0.2 miles and 2.6 miles respectively from the Somerton branch.
With respect to prohibitive costs when opening a post office, it is important that the Post Office has an attractive offer to potential new postmasters. Increasing postmaster remuneration is an essential part of this, and I welcome the fact that the Post Office has already started to increase postmaster remuneration with a £20 million uplift in the 2024-25 financial year and a total planned uplift of £66 million so far during financial year 2025-26.