Mentions:
1: Stephen Timms (Lab - East Ham) There are, as all of us in the House well know, unending complaints about very poor customer service - Speech Link
2: Alison McGovern (Lab - Wirral South) are areas where the Government could do that and help us: on issues relating to domestic abuse, to customer - Speech Link
3: Paul Maynard (Con - Blackpool North and Cleveleys) Working alongside His Majesty’s Courts and Tribunals Service, the Child Maintenance Service has improved - Speech Link
Mentions:
1: Baroness Sherlock (Lab - Life peer) As we have discussed before at this stage, in 2019, the Parliamentary and Health Service Ombudsman reported - Speech Link
2: None Having considered the outcomes from customer-requested reviews and the fact that the triple lock has - Speech Link
Mentions:
1: Chris Stephens (SNP - Glasgow South West) A House of Commons Library briefing last year estimated that the annual cost to the national health service - Speech Link
2: Grahame Morris (Lab - Easington) Can the Minister explain why energy companies and distributors do not seek to address customer issues - Speech Link
3: Graham Stuart (Con - Beverley and Holderness) are committed to spreading more and more charging across the United Kingdom, not least in motorway service - Speech Link
Mentions:
1: Lord Davies of Gower (Con - Life peer) and how it will make improvements for passengers and to the customer experience. - Speech Link
2: Lord Davies of Gower (Con - Life peer) The noble Lord asks about the Govia Thameslink Railway service. - Speech Link
3: Lord Beith (LD - Life peer) from Berwick-upon-Tweed to a two-hourly service and lengthen journey times. - Speech Link
Mentions:
1: Philip Davies (Con - Shipley) That is used primarily by loan industries to determine whether a customer can afford a loan. - Speech Link
2: Matt Hancock (Ind - West Suffolk) reducing them.Many of the offshore gambling firms explicitly target those signed up to the GAMSTOP service - Speech Link
3: Laurence Robertson (Con - Tewkesbury) It was said earlier that we do not see the health service dealing with those people, but perhaps it should - Speech Link
4: Stuart Andrew (Con - Pudsey) I have also met the Horseracing Bettors Forum to hear a customer perspective. - Speech Link
Mentions:
1: Simon Hoare (Con - North Dorset) functions, encompassing leadership, governance, organisational culture, use of resources and impact on service - Speech Link
Mentions:
1: Lord Sikka (Lab - Life peer) Thirdly, customer bills in England have risen in real terms without commensurate increase in quality - Speech Link
2: Baroness Hayman of Ullock (Lab - Life peer) must not forget about incentives—and over £600,000 in further benefits since 2019, at the same time as customer - Speech Link
Mentions:
1: Nia Griffith (Lab - Llanelli) floating offshore wind farms in the Celtic sea and using Port Talbot and Milford Haven to deliver and service - Speech Link
2: Stephen Kinnock (Lab - Aberavon) When a customer asks for a new grade or quality of steel, our steelworkers deliver it. - Speech Link
3: Stephen Kinnock (Lab - Aberavon) That would allow us to continue to deliver the current customer portfolio and be ready to embrace the - Speech Link
Mentions:
1: Baroness Vere of Norbiton (Con - Life peer) before April 2025, to give the system some time to adjust.My noble friend Lord Leigh also mentioned HMRC customer - Speech Link
Mentions:
1: Anthony Browne (Con - South Cambridgeshire) renewal price that is no greater than the equivalent new business price that the firm would offer a new customer - Speech Link
2: Anthony Browne (Con - South Cambridgeshire) The British Insurance Brokers’ Association runs a not-for-profit “find a broker” service if someone wants - Speech Link