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Lords Chamber
People with Disabilities: Access to Services - Thu 16 May 2024
Department for Work and Pensions

Mentions:
1: Baroness Donaghy (Lab - Life peer) the complete failure to deal with social care. - Speech Link
2: Viscount Younger of Leckie (Con - Excepted Hereditary) Support: The Health and Disability White Paper and strategies to address health and social care via - Speech Link
3: Viscount Younger of Leckie (Con - Excepted Hereditary) Local authorities are responsible for assessing individuals’ care and support needs and, where eligible - Speech Link


Commons Chamber
Women’s State Pension Age: Ombudsman Report - Thu 16 May 2024
Department for Work and Pensions

Mentions:
1: Patricia Gibson (SNP - North Ayrshire and Arran) fairness and the social contract that the Government of the day have with their citizens. - Speech Link
2: Rebecca Long Bailey (Lab - Salford and Eccles) in our local supermarkets, and lobbied me and other MPs on this important issue. - Speech Link
3: Tonia Antoniazzi (Lab - Gower) my time as an MP, by supporting their complaints to the ombudsman and speaking at every opportunity.The - Speech Link
4: Ian Blackford (SNP - Ross, Skye and Lochaber) Social Care shows the dysfunctionality and the lack of concern about people’s healthy life. - Speech Link


Lords Chamber
Renters (Reform) Bill
2nd reading - Wed 15 May 2024
Department for Levelling Up, Housing & Communities

Mentions:
1: Lord Best (XB - Life peer) Renters will all have access to a new ombudsman who will handle complaints and will be able to levy quite - Speech Link
2: Baroness Jones of Moulsecoomb (Green - Life peer) neighbourhoods, and the NHS took care of us and kept us healthy. - Speech Link
3: Baroness Lister of Burtersett (Lab - Life peer) have ASB complaints made against them”. - Speech Link
4: Lord Khan of Burnley (Lab - Life peer) authorities as well as the private rented sector ombudsman, and that the Government considered that this - Speech Link


Commons Chamber
Substandard Housing - Mon 13 May 2024
Department for Levelling Up, Housing & Communities

Mentions:
1: George Galloway (WPB - Rochdale) Innumerable complaints were made, unattended to, of dampness in the house owned by his landlord Rochdale - Speech Link
2: George Galloway (WPB - Rochdale) in power and an utterly incompetent—bewilderingly so—Labour local authority. - Speech Link
3: Lee Rowley (Con - North East Derbyshire) We continue to work closely with local authorities and housing providers to try to make progress in this - Speech Link


Commons Chamber
Oral Answers to Questions - Mon 13 May 2024
Department for Work and Pensions

Mentions:
1: Neale Hanvey (Alba - Kirkcaldy and Cowdenbeath) If the Government will not act on the final report of the Parliamentary and Health Service Ombudsman, - Speech Link
2: Peter Bottomley (Con - Worthing West) The ombudsman has recommended between £1,000 and just under £3,000. - Speech Link
3: Paula Barker (Lab - Liverpool, Wavertree) She cannot pay her social landlord, and her ability to pay for childcare is severely impacted. - Speech Link
4: Hannah Bardell (SNP - Livingston) Over the past year, the number of complaints to my constituency office has skyrocketed. - Speech Link
5: Katherine Fletcher (Con - South Ribble) Will he work with his colleagues in the Department of Health and Social Care and the Department for Science - Speech Link


Commons Chamber
BBC Mid-term Charter Review - Thu 09 May 2024
Department for Digital, Culture, Media & Sport

Mentions:
1: William Cash (Con - Stone) The Government state that the independence of complaints handling indicates that the BBC can do more - Speech Link
2: John Nicolson (SNP - Ochil and South Perthshire) The Government also imposed a social responsibility, TV licences for the over-75s, on the BBC, leading - Speech Link
3: William Cash (Con - Stone) she even referred to an independent ombudsman. - Speech Link


Lords Chamber
Leasehold and Freehold Reform Bill
Committee stage - Wed 01 May 2024
Department for Levelling Up, Housing & Communities

Mentions:
1: Baroness Thornhill (LD - Life peer) That is a huge number of families and people and, if you think of the people who they know, care for - Speech Link
2: Earl of Lytton (XB - Excepted Hereditary) will look at them with very great care. - Speech Link
3: Lord Thurlow (XB - Excepted Hereditary) complaints procedure for the lessees and rigorous monitoring of those complaints. - Speech Link


Lords Chamber
Leasehold and Freehold Reform Bill
Committee stage - Mon 29 Apr 2024
Department for Levelling Up, Housing & Communities

Mentions:
1: Baroness Taylor of Stevenage (Lab - Life peer) The government amendment would remove estate charge costs that should be borne by local authorities, - Speech Link
2: Baroness Scott of Bybrook (Con - Life peer) Markets Authority report that the Government prepare common adoption standards and mandate local authorities - Speech Link
3: None There has not been much central government money involved in helping councils with their social housing - Speech Link
4: None This includes Ofgem fines and redress orders, Energy Ombudsman awards and statutory compensation to customers - Speech Link


Commons Chamber
Renters (Reform) Bill
Report stage - Wed 24 Apr 2024
Department for Levelling Up, Housing & Communities

Mentions:
1: Tim Loughton (Con - East Worthing and Shoreham) The MacAlister report on children in social care, which the Government commissioned and which was published - Speech Link
2: Clive Betts (Lab - Sheffield South East) Because of the demands of social care on local authority budgets, other services are often cut even more - Speech Link
3: None There have been extensive complaints from local authorities and others that police ignorance of the law - Speech Link
4: None homes ombudsman” substitute “, the new homes ombudsman or an individual who investigates complaints - Speech Link
5: None homes ombudsman” substitute “, the new homes ombudsman or an individual who investigates complaints - Speech Link


Lords Chamber
Victims and Prisoners Bill
Report stage - Tue 23 Apr 2024
Ministry of Justice

Mentions:
1: Lord Bishop of Manchester (Bshp - Bishops) support local authorities, integrated care boards and police and crime commissioners to deliver their - Speech Link
2: None People can go direct to the parliamentary ombudsman. - Speech Link
3: None to have procedures for dealing with complaints. - Speech Link
4: Baroness Brinton (LD - Life peer) of workforce at the Department of Health and Social Care to highlight risks presented by unregulated - Speech Link
5: Baroness Fox of Buckley (Non-affiliated - Life peer) NHS numbers are the unique national patient identifier in the UK’s health and social care system, and - Speech Link