(1 week, 2 days ago)
Lords ChamberI find it very wise always to listen to the noble Lord and to bear his comments in mind. On the number of diplomats, I will have to write to the noble Lord as I do not have the figures to hand. As my noble friend who is the Minister for MHCLG in your Lordships’ House is here, I will leave her to ponder the noble Lord’s suggestions about revisions to the planning regime.
My Lords, I certainly support the noble Baroness our Front-Bench spokesperson and the noble Lord the Lib Dem spokesman. This is a regrettable decision but we now have to move on. I am being pragmatic; I accept that it is going to happen, and we have to make the best of it. China wanted this embassy very badly, the Chinese will be delighted at this decision, and it will undoubtedly create a lot of good will. Just to build on what the Minister said about trade and investment, when the Prime Minister comes back from China, can we have a full audit of all the deals that have been agreed and the investment decisions that have been discussed, so that we can get a very clear picture of exactly how that bilateral trade relationship will move forward?
I will ask the Minister another question. I have visited getting on for 60 UK missions abroad, and one thing that has struck me is that we have always been very strong at employing locally engaged staff. Normally, it is a ratio of probably 2.5:1 or maybe even 3:1. My impression of China is that it employs very few locally engaged staff. We heard about the increase in accommodation that is going to be required in the new embassy. Can the Minister say something about the representations that she and the Government are going to make to the Chinese about employing more local British people in what is going to be a huge operation and a massive project?
My Lords, there are several things to unpack there. First, I highlight the fact that while the Prime Minister is going tomorrow, the UK has been an outlier since 2018 in terms of our engagement with China. President Trump met President Xi in October and will visit China in the spring. Since 2018, President Macron has visited China three times, German leaders have visited four times, and Chancellor Merz is soon to travel to Beijing. Prime Minister Albanese went in July last year and Prime Minister Carney was there this month. There has not been a prime ministerial-level visit to China—the second-largest economy—since 2018, when the noble Baroness, Lady May, travelled when she was Prime Minister. There is a challenge here about how we chose going from one extreme to the other: a golden age to a golden ice age.
With regards to the trade agreements that will come out of the Prime Minister’s imminent visit to China, noble Lords will have the opportunity to discuss that in due course. What I would say is that this Prime Minister is going to China to deliver for the UK, and I look forward to discussing the details of what comes from that meeting in your Lordships’ House. With regards to the employment of local British people, I think that everyone should always want to employ local British people, but I will leave it for my colleagues in the relevant department to make that case.
(6 months, 3 weeks ago)
Lords ChamberI will take it away, but I promise I will also come back.
Obviously, the overseas territories and the Crown dependencies are an integral part of the British family; they are part of Britain. Surely the lesson here is that, when it comes to future UK free trade deals, they should always be included.
I wish the noble Lord had had that conversation with the previous Government, but he is right. I have been to the Falkland Islands—I went in 2018—and it is an incredibly important part of the British family in terms of its sovereignty. As regards what happens next, a key point in our conversations with the American Administration has been on the impact of tariffs, which is why I am so pleased that only today they have paused the tariff that would have had an impact on the Falkland Islands economy. We are working with the Falkland Islands Government at every opportunity, as we are with all of our overseas territories.
My noble friend knows how inordinately fond of him I am, and I am aware that it is always a bad idea to disagree with him. On that basis, I will have all those conversations.
Does the Minister agree that there is a big difference between those civil servants who are working as researchers or analysts and those who are public facing; for example, in HMRC, the Passport Office and the DVLA? She will be aware that HMRC has underperformed in terms of answering telephones and dealing with the public. Can she tell the House how it is getting on at the moment?
I thank the noble Lord for his question. He is right to raise it. In 2023-24 HMRC answered only 66.4% of phone calls when customers wanted to speak to an adviser. I can update the House that, according to the most recent figures we have, in quarter 3 of last year handling was 85%, so we are making significant advances. One of the things that has been most effective is that we are now giving the majority of people an answer on their first call and 80% of customer correspondence is now being issued within 15 days.
(1 year, 5 months ago)
Lords ChamberMy apologies: I believe that this is a question for the Conservative Benches.
I thank the noble Baroness very much. I declare an interest as a former member of the Select Committee on HS2, which spent nearly two years hearing copious evidence from many different experts. The one underlying recurring theme was the crucial importance of getting the link through to central London and Euston. Without that, we will not be able to solve a capacity issue.