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Speech in Lords Chamber - Thu 27 Nov 2025
Crime and Policing Bill

"My Lords, I am most grateful to the noble Lord, Lord Davies of Gower, for having given my Amendment 235A a positive acclamation. However, I did not move it because it struck me that the amendment we are now debating is actually better than the one I tabled. Therefore, there …..."
Baroness Finlay of Llandaff - View Speech

View all Baroness Finlay of Llandaff (XB - Life peer) contributions to the debate on: Crime and Policing Bill
Speech in Lords Chamber - Thu 27 Nov 2025
Crime and Policing Bill

"I am most grateful to the Minister and look forward to the meeting. To pick up the point made by the noble and learned Baroness, Lady Butler-Sloss, I wonder whether the Minister, in tackling this, recognises that many times, the so-called parents will be someone who has legal responsibility but …..."
Baroness Finlay of Llandaff - View Speech

View all Baroness Finlay of Llandaff (XB - Life peer) contributions to the debate on: Crime and Policing Bill
Written Question
TLScontact: Standards
Thursday 14th July 2022

Asked by: Baroness Finlay of Llandaff (Crossbench - Life peer)

Question to the Home Office:

To ask Her Majesty's Government what steps they have taken to assess the (1) efficiency, and (2) effectiveness, of the Home Office’s agent company TLScontact in relation to its work handling visa applications; and what reporting the Home Office requires from TLScontact for routine oversight of this work.

Answered by Baroness Williams of Trafford - Shadow Chief Whip (Lords)

We closely monitor and manage the contract with TLS and robustly review how they are performing to ensure efficiency and effectiveness in handling visa applications.

This includes holding Monthly Performance Calls with TLS to assess their performance in line with the Service Level Agreement (SLA) in the contract. We have a clear governance process in place to ensure any incidents, risks and issues and capacity is managed clearly with them.

As part of the monthly reporting cycle, we request TLS produce a monthly performance report focussing on the Critical Service Levels (CSLs) and Non Critical Service Levels (NCSLs) by region and Visa Application Centre (VAC). This enables us to manage any service level failures appropriately.

Alongside this, we maintain routine oversight of TLS work by requesting incident reports, risk and issue logs, demand and capacity information and regular updates on key activities.

Speech in Lords Chamber - Tue 21 Jun 2022
Spousal Visas: Processing Times

"My Lords, are the Government aware that the Russian Government are using the delays as a form of propaganda by saying that it is the fault of the Ukrainians that other countries cannot get their visas, and that this propaganda is being specifically targeted at South Africa, India and other …..."
Baroness Finlay of Llandaff - View Speech

View all Baroness Finlay of Llandaff (XB - Life peer) contributions to the debate on: Spousal Visas: Processing Times
Speech in Grand Committee - Wed 06 Apr 2022
Ukraine: Refugees

"My Lords, like others, I applaud the noble Baroness, Lady Helic, for securing this important debate and I welcome the Minister to his post. He has apologised publicly—it has been in the media—and admitted that the system is not good enough. Many of us fear that, in his well-intentioned work, …..."
Baroness Finlay of Llandaff - View Speech

View all Baroness Finlay of Llandaff (XB - Life peer) contributions to the debate on: Ukraine: Refugees
Speech in Lords Chamber - Thu 31 Mar 2022
Ukraine Refugee Visas

"Could the Minister please tell us how many whole-time equivalent staff have been taken on in addition to manage the process? How many Ukrainian translators have been drafted in to assist with the process? Who is the official employed full time to oversee the Homes for Ukraine scheme and how …..."
Baroness Finlay of Llandaff - View Speech

View all Baroness Finlay of Llandaff (XB - Life peer) contributions to the debate on: Ukraine Refugee Visas
Written Question
Refugees: Ukraine
Wednesday 30th March 2022

Asked by: Baroness Finlay of Llandaff (Crossbench - Life peer)

Question to the Home Office:

To ask Her Majesty's Government how many Ukrainian refugees (1) have applied for visas, (2) have been granted visas; and (3) have entered each of the four nations of the UK, under (a) the family visa scheme, and (b) the sponsorship scheme, each day since each of those schemes was launched.

Answered by Baroness Williams of Trafford - Shadow Chief Whip (Lords)

Home Office Migration Statistics do not capture the number of applications for Ukrainian refugees either granted, refused, or how many have entered the four nations of the UK. To capture these numbers and divide them into each day since the scheme was launched would require a manual trawl of data and to do so would incur disproportionate cost.

Information on the number of applications currently being processed under the newly launched Ukraine Family Scheme (UFS) can be found in our published data on the GOV.UK webpage: https://www.gov.uk/government/publications/ukraine-family-scheme-application-data

Speech in Lords Chamber - Mon 28 Mar 2022
Homes for Ukraine Scheme

"To ask Her Majesty’s Government how many applications for visas under the Homes for Ukraine scheme have been received and provided to Ukrainian refugees, and how many refugees have entered the UK since the scheme opened...."
Baroness Finlay of Llandaff - View Speech

View all Baroness Finlay of Llandaff (XB - Life peer) contributions to the debate on: Homes for Ukraine Scheme
Speech in Lords Chamber - Mon 28 Mar 2022
Homes for Ukraine Scheme

"My Lords, I beg leave to ask a Question of which I have given private notice, and declare an interest as I applied with my husband on the day the scheme opened to welcome and support a family into our home...."
Baroness Finlay of Llandaff - View Speech

View all Baroness Finlay of Llandaff (XB - Life peer) contributions to the debate on: Homes for Ukraine Scheme
Speech in Lords Chamber - Mon 28 Mar 2022
Homes for Ukraine Scheme

"My Lords, the lack of information is extremely worrying. We have an ethical obligation of non-abandonment, having given a commitment to stand with Ukraine and offer sanctuary. Do the Government recognise that the visa process is causing great distress to already-traumatised Ukrainians who have experienced cumulative losses, pervasive existential terror …..."
Baroness Finlay of Llandaff - View Speech

View all Baroness Finlay of Llandaff (XB - Life peer) contributions to the debate on: Homes for Ukraine Scheme