Crime and Policing Bill

Debate between Baroness Morgan of Cotes and Baroness Berger

Thursday 27th November 2025 Lords Chamber

[Baroness Morgan of Cotes (Non-Afl)]

My Lords, I support the amendments of the noble Baroness, Lady Kidron. I was pleased to add my name to Amendments 266, 479 and 480. I also support the amendment proposed by the noble Lord, Lord Nash.

I do not want to repeat the points that were made—the noble Baroness ably set out the reasons why her amendments are very much needed—so I will make a couple of general points. As she demonstrated, what happens online has what I would call real-world consequences—although I was reminded this week by somebody much younger than me that of course, for the younger generation, there is no distinction between online and offline; it is all one world. For those of us who are older, it is worth remembering that, as the noble Baroness set out, what happens online has real-world, and sadly often fatal, consequences. We should not lose sight of that.

We have already heard many references to the Online Safety Act, which is inevitable. We all knew, even as we were debating the Bill before it was enacted, that there would have to be an Online Safety Act II, and no doubt other versions as well. As we have heard, technology is changing at an enormously fast rate, turbocharged by artificial intelligence. The Government recognise that in Clause 63. But surely the lesson from the past decade or more is that, although technology can be used for good, it can also be used to create and disseminate deeply harmful content. That is why the arguments around safety by design are absolutely critical, yet they have been lacking in some of the regulation and enforcement that we have seen. I very much hope that the Minister will be able to give the clarification that the noble Baroness asked for on the status of LLMs and chatbots under the Online Safety Act, although he may not be able to do so today.

I will make some general points. First, I do not think the Minister was involved in the debate on and scrutiny of—particularly in this Chamber—what became the Online Safety Act. As I have said before, it was a master class in what cross-party, cross-House working can achieve, in an area where, basically, we all want to get to the same point: the safety of children and vulnerable people. I hope that the Ministers and officials listening to and involved in this will work with this House, and with Members such as the noble Baroness who have huge experience, to improve the Bill, and no doubt lay down changes in the next piece of legislation and the one after that. We will always be chasing after developments in technology unless we are able to get that safety-by-design and preventive approach.

During the passage of the then Online Safety Bill, a number of Members of both Houses, working with experienced and knowledgeable outside bodies, spotted the harms and loopholes of the future. No one has all the answers, which is why it is worth working together to try to deal with the problems caused by new and developing technology. I urge the Government not to play belated catch-up as we did with internet regulation, platform regulation, search-engine regulation and more generally with the Online Safety Act. If we can work together to spot the dangers, whether from chatbots, LLMs, CSAM-generated content or deepfakes, we will do an enormous service to young people, both in this country and globally.

[Baroness Berger (Lab)]

My Lords, I support Amendments 479 and 480, which seek to prevent chatbots producing illegal content. I also support the other amendments in this group. AI chatbots are already producing harmful, manipulative and often racist content. They have no age protections and no warnings or information about the sources being used to generate the replies. Nor is there a requirement to ensure that AI does not produce illegal content. We know that chatbots draw their information from a wide range of sources that are often unreliable and open to manipulation, including blogs, open-edit sites such as Wikipedia, and messaging boards, and as a result they often produce significant misinformation and disinformation.

I will focus on one particular area. As we have heard in the contributions so far, we know that some platforms generate racist content. Looking specifically at antisemitism, we can see Holocaust denial, praise of Hitler and deeply damaging inaccuracies about Jewish history. We see Grok, the X platform, generating numerous antisemitic comments, denying the scale of the Holocaust, praising Adolf Hitler and, as recently as a couple of months ago, using Jewish-sounding surnames in the context of hate speech.

Impressionable children and young people, who may not know how to check the validity of the information they are presented with, can so easily be manipulated when exposed to such content. This is particularly concerning when we know that children as young as three are using some of these technologies. We have already heard about how chatbots in particular are designed in this emotionally manipulative way, in order to boost engagement. As we have heard—it is important to reiterate it—they are sycophantic, affirming and built to actively flatter.

If you want your AI chatbot or platform not to flatter you, you have to specifically go to the personalisation page, as I have done, and be very clear that you want responses that focus on substance over praise, and that it should skip compliments. Otherwise, these platforms are designed to act completely the other way. If a person acted like this in some circumstances, we would call it emotional abuse. These design choices mean that young people—teens and children—can become overly trusting and, as we have heard in the cases outlined, reliant on these bots. In the most devastating cases, we know that this focus on flattery has led to people such as Sophie Rottenberg and 16 year-old Adam Raine in America taking their own lives on the advice of these AI platforms. Assisting suicide is illegal, and we need to ensure that this illegality extends to chatbots.