Financial Services and Markets Bill [HL] Debate

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Department: Department for Business and Trade
Baroness Bowles of Berkhamsted Portrait Baroness Bowles of Berkhamsted (LD)
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My Lords, I will speak briefly to Amendments 24 and 27 in my name. I support what has just been said by the noble Lord, Lord Vaux. To some extent, we are again fishing in the same constitutional pond that regulators are not Parliament. Parliament should not give away powers it cannot get back, and it should not make decisions before we know what we are deciding about.

Amendment 24 would ensure that any regulations made under this clause can only make provision that arises directly from the statutory review. A review is not a blank cheque. If Parliament asks for a review of access to banking services, the regulation-making power should be, if not confined to, at least in some way related to what the review identifies and not what a future Minister or regulator might wish to do. That is my real target. It may be that I have drafted he amendment a little too tightly but, as has been explained, this is a very open-ended power to do anything. Looked at constitutionally, the fact that the consultation has not yet been completed and assessed more than stretches proper procedure.

Amendment 27 addresses a different but related concern. As drafted, the Bill creates machinery in which FCA rules effectively drive changes to legislation, including primary legislation. The FCA pulls the lever, the Treasury presses the button and the law moves to reflect the regulator’s rulebook. The Government will no doubt say that Parliament can always reject the regulations, but we all know how that plays out: Parliament is presented with take-it-or-leave-it unamendable statutory instruments, and if it dares to reject them, we are told we are precipitating a constitutional crisis. That is not meaningful parliamentary control.

I am not opposed to the FCA modernising rules or streamlining processes—far from it—but where those rules have the effect of altering rights or obligations that were created by Parliament, the change must meaningfully come back to Parliament. Otherwise, we risk creating a system where the regulator can, in substance, rewrite Acts of Parliament by changing its rulebook. That is not proportionate regulation; it is law-making without accountability. Again, this seems not to be the sort of thing expected under the Legislative and Regulatory Reform Act. These amendments do not prevent modernisation; they simply ensure that modernisation happens within a statutory framework, with Parliament retaining oversight of the rights it has created. It does not mean going into the detail, but it does mean monitoring the rights. I hope the Minister will recognise that these are modest but important constitutional guardrails.

Baroness Tyler of Enfield Portrait Baroness Tyler of Enfield (LD)
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My Lords, I shall speak to Amendment 22 in my name. I apologise for not being able to speak at Second Reading, as I was overseas on a parliamentary delegation. I declare an interest as a member of the Financial Inclusion Commission and president of the Money Advice Trust.

My amendment is specifically about banking hubs, a subject I have been very interested in ever since they came on the scene. There is a need, as I see it, for a far clearer definition of what constitutes a banking hub. Looking at the range of other amendments in this group, I am pleased that we are having a broader and much-needed debate on access to banking and, in particular, in-person services than we managed to have on the 2023 Act, despite my best efforts, which did not really get us anywhere.

To explain why a definition of “banking hubs” is so important, I will briefly look at the context. As we all know, over the past decade banking in the UK has changed profoundly. More than 6,700 high street bank branches have closed since 2015. Of course, at the same time, the way that people pay for goods and services has shifted dramatically: 10 years ago, more than half of all payments were made in cash, and today that figure is closer to one in 10.

For many people, that transition has been quite manageable, and indeed welcome, if they like the convenience of digital banking online, apps or card payments. But, for others, the shift away from local branches and cash-based services has created real barriers. For someone who cannot use online banking, the closure of a local bank branch can mean losing independent access to their own money. For someone who is blind or partially sighted, inaccessible digital systems can make everyday banking difficult or, frankly, impossible. For an older person without reliable transport, the nearest banking services may simply be out of reach. For those who use cash to budget—a proportion of people still do—or to pay carers, support relatives and retain control over household spending, the disappearance of in-person banking is not just a minor inconvenience; it can affect that feeling of control, autonomy and financial security.

Banking hubs emerged as a response to this new reality, providing shared in-person access to basic banking services, including cash withdrawals and deposits, as well as a limited amount of face-to-face support. I welcome banking hubs, as I have throughout this debate. I have been pleased to visit one and see what it involved. The Government have committed to rolling out 350 hubs by 2029. For me, the questions around banking hubs are: what do they actually do? Are they doing enough and being rolled out quickly enough? Are they addressing the needs of the people who need them most? These questions are ever more pressing following the announcement, which I very much welcome, of an independent review into the impact of bank branch closures, looking at what further interventions might be needed to protect access to in-person banking services.

The noble Baroness, Lady Noakes, raised whether this is all about nostalgia and looking back to how it was in the old days—a sort of “Dad’s Army” view of banking—but we really need to recognise that it is not a question of nostalgia for traditional banking. Banking services have and will continue to evolve, and digital services will remain central, in my view, to the future of financial services, but inclusion has to be built into that transition. At the moment, we have not seen quite enough emphasis on inclusion. That key gap remained and was baked into the 2023 legislation, which is why it is so important that the independent review looks at this and comes up with good recommendations, so that the FCA can specify what a banking hub is and what qualifies as one.

Frankly, at the moment, the industry could meet all the terms of regulation without a single banking hub. It can offer services virtually, in theory—namely, through video conferencing—which might have some merit in setting out the minimum requirements for a hub and holding the industry to them in the long term. The FCA might also choose to define hubs to suit rural areas. It might be a lighter-touch model. We have to make sure that this does not impact on the Post Office and that it allows further rollout. All the evidence I have seen so far has pointed to the importance of sustainability for the Post Office and the basic banking services that it provides under the framework agreement.

Moving forward, there are big challenges. At a recent meeting of the All-Party Group on Fair Banking, there were strong calls for the FCA to prevent closures of banks—the last branch in town—until replacement access is in place. There was a feeling that the current approach is frankly too reactive, with a response often coming only after the closure occurs, and there were questions of whether communities losing their final branch should automatically receive a hub, so that there should not have to be a review. The Post Office was very much recognised as a key national asset in supporting access to cash and basic banking services.