Media Bill

Debate between Lord Bassam of Brighton and Lord Vaizey of Didcot

Committee stage
Wednesday 8th May 2024 Lords Chamber

[Lord Vaizey of Didcot (Con)]

My Lords, I shall just slip in on the back of the excellent speech on diversity from the noble Baroness, Lady Benjamin, because this is a subject very close to my heart. I think Amendment 33, put down by the noble Baroness, Lady Bonham-Carter, is very telling in calling for public service broadcasters to put forward a diversity strategy.

But I would go behind the amendment and say that, in my experience, it is often the case that public service broadcasters can hide behind a strategy, and a strategy can often be an excuse for inaction. I remember that when I first got involved in the diversity in broadcasting debate, which is now more than a decade ago, I was very struck by the fact that, when we had a meeting with the broadcasters—there were three main broadcasters in play: ITV, BBC and Sky—the BBC came in and said, “We totally get what you’re saying and we’re going to produce a strategy”. ITV came in and said something in between. Sky came in and said “We’re just going to go for 20%”—and it did go for it, in terms of people both in front of and behind the camera. So it is very important that the Minister himself gets very engaged with the broadcasters, because if they simply put strategic documents on his desk, nothing will change.

The other important part of any strategy that is legislated for in this Bill is that it brings forward proper, in-depth statistics about what is happening in broadcasting in terms of diversity and equality. On that point, I would like the Minister to update me on the Diamond network, which was the measurement standard put in place in the mid-2010s in which broadcasters had to report for every production. It gradually included the independent producers, because that was another thing that we discovered made life more difficult, because you then had to go to all the independent production companies and bring them within the system. What has happened to the Diamond system? What kind of statistics is it throwing up that reveal what is actually happening in broadcasting?

I am fully aware that, when one talks about diversity, there may be a small element of the public—perhaps a Venn diagram overlapping with Garrick Club members—who regard talking about diversity as some sort of woke totemic point. But the point is that we live in an extremely diverse country. It is so important—and it really emphasises why this Bill and broadcasting are still so important, no matter how diverse and fragmented broadcasting has become in terms of platforms—that people in this country are able to tell their stories and see themselves represented. Equally, to echo the noble Baroness, Lady Benjamin, it is not just the people in front of the camera; it is the people making the programmes and making the decisions about what is commissioned. You can have as many diverse people as you like appearing in a television programme but, to be blunt with the Committee, if the people commissioning the programmes are all white, those are the stories that will get told.

As far as the other amendments are concerned, since I am on my feet, I am obviously very much in favour of the principle that the noble Baroness, Lady Bull, put forward about putting back the Reithian principles into broadcasting. But I simply say at the beginning of what will be a mammoth session of days and days of scrutiny of this Bill that I am also very deregulatory minded. It is important for the Committee to be aware as much as possible that broadcasters sit under a plethora of regulations and there must also be a mindset as we debate this Bill that we do not simply put every single issue and principle that we care passionately about—albeit I am now massively contradicting everything I have just said—into the Bill, because technology is changing rapidly, costs are rising, as the noble Baroness, Lady Benjamin, hinted, and putting a lot of people under pressure, and people need flexibility. To a certain extent we need to trust our broadcasters, for whom quality programme making is to a certain extent embedded.

[Lord Bassam of Brighton (Lab)]

My Lords, this has been a fascinating debate, capped by a single show of dichotomy from the noble Lord, Lord Vaizey. I am sure that most of us found it both entertaining and enlightening, in line with true Reithian values.

As we draw this debate to a close, we should congratulate the noble Baroness, Lady Bull, on tabling her amendments in this group. As we have heard, they broadly relate to the Reithian principles that have under- pinned public service broadcasting for much of the last century. We on the Labour Benches have co-signed Amendments 1 to 3 and 7. Additionally, we support Amendment 8 in the name of the noble Baroness, Lady Boycott, so ably spoken to by the noble Baroness, Lady Hayman. We also support Amendment 33 on diversity. On reflection, having spoken to my colleague, the noble Baroness, Lady Thornton, I feel that we should have had a separate debate on the whole issue of diversity. It is merited in the context of the Bill. The noble Baroness, Lady Benjamin, underlined the importance of workplace diversity, as referred to by the noble Baroness, Lady Bonham-Carter. There is much to think through about what we see and how it is measured to ensure that our public service broadcasters reflect the diversity of our great nation.

I turn to the Reithian principles. My honourable friend Stephanie Peacock in another place said that she welcomed the attempts to simplify the remit of PSBs. I made a similar observation at Second Reading. As we have heard, a number of commentators have argued that this may have the unintended consequence of leading to rather more restricted content. The Communications Act 2003, which this part of the Bill seeks to update, gave a fair expression of the PSBs’ Reithian principles. Over time, these have become partly enshrined in particular genres. These amendments attempt to take the debate beyond genres and to talk to the issue of the fundamental purpose of public service broadcasting, in particular the purpose of broadcasting in a multimedia world now tackling the challenges of the digital age and digital content.

At Second Reading I said that, while the Bill was very welcome—it continues to be very welcome—and for the most part highly supportable, it seemed to lack an overarching purpose and principle: an abiding vision, if you like. As we have heard, Lord Reith believed that PSBs should “inform, educate and entertain”. The 2003 Act sought to flesh out what that meant. Labour enshrined those principles in legislation. In that regard, it did a more than serviceable job. This new legislation seeks to do it slightly more flexibly. Flexibility is one thing, but I think we need firm statements of principle and purpose. These amendments move to set Reithian standards and values in a more modern context.

We want public service broadcasters to retain high standards of content. We want them to maintain high- quality production and editorial integrity, as referenced in Amendment 1. We want to see content that meets the Reithian dictum of informing, educating and entertaining, while recognising the role of the sector in stimulating, reflecting and supporting the cultural and creative industries.

Finally, these amendments take us to the educative purpose of public service broadcasters and help promote a culture that values learning as a lifelong activity to serve all. Together, one could paraphrase a sort of John Prescott-ism and place old-style Reithian values in a modern setting. For that, and for the other reasons I have set out, we are very happy indeed to support this group of amendments. We hope to receive some words of encouragement from the Minister. I do not think public service broadcasters will object at all to this renewed obligation. It does much that will help Ofcom in its periodic reporting on this aspect of the public broadcasters’ remit.

Digital Markets, Competition and Consumers Bill

Debate between Lord Bassam of Brighton and Lord Vaizey of Didcot

Committee stage
Wednesday 7th February 2024 Grand Committee

[Lord Vaizey of Didcot (Con)]

I will briefly speak to my noble friend’s amendments. I declare an interest as a broadcaster on Times Radio, which is owned by News UK. The point is clear: the Government’s intentions are perfectly honourable. They seek to protect consumers and give them a simpler way to enter into a subscription contract and to cancel one.

However, as I hope my noble friend has made clear in his excellent and detailed speech, things are never quite that simple. From the 2013 consumer contracts regulations, it is clear that, 10 years ago, the Government recognised the changing nature of the services, particularly digital ones, that consumers are now using. It is also clear that the savvy consumer, dare I put it that way, will potentially be intelligent enough to work out that they could take out a contract with a subscription service —it could be a video service through which they want to watch a particular series, or a content service such as the Times if they want to read a particular article—take advantage of the cooling-off period and not pay for that content.

For service contracts such as these, it is important that Parliament support both sides of the equation. We do not take the contribution that content services make to our economy nearly seriously enough, and we still live in a climate where too many people believe that content should be free. As content providers have struggled with how to cope with delivering digital content, moving from free ad-supported models to subscription models, it is important that the Government take into account the pressures they face and reach a reasonable compromise in order to do so.

I fully support the arguments put forward by my noble friend Lord Black. They have been well rehearsed by a coalition of people, ranging from the video games trade body to the technology trade body, the news trade body, the film trade body, the commercial broadcasters’ trade body and even the online dating app trade body, which has got in on the act as well. They are all perfectly reputable organisations whose case deserves to be heard by the Government. It is my understanding that the Government recognise the problem, and we hope that the Minister will come back on Report, as he was so co-operative in our last Committee, with a genuine solution to this conundrum.

[Lord Bassam of Brighton (Lab)]

My Lords, this is the starter before the main course on subscription contracts, but it is important none the less. I can reveal to the Committee that our Amendments 169 and 193 are mere probing amendments designed to test whether the Government have confidence in the Bill’s subscription provisions providing sufficient protection for digital platforms that host copyrighted content, mainly on-demand videos. A number of companies have raised this issue with us, arguing that they will be seriously out of pocket if they have fully to reimburse those who have accessed paid-for content during a cooling-off period. It is our feeling, and a view widely shared, that, although the Bill restates a lot of current consumer law on subscriptions, it does not restate many of the obvious and probably necessary exemptions that the noble Lord, Lord Black, clearly identified. We need to cover those.

At present, if I sign up to a streaming service, it is made apparent that, the moment I consume content, my statutory rights change. The Bill appears to restate some principles but not others, and it creates a lack of certainty for both sides. Some of the companies argue that they will have to pay out refunds in cases where they would not under current law. This runs the risk of creating unrealistic expectations for consumers.

The amendments in the name of the noble Lord, Lord Lucas, ask similar questions of the Minister and seek to explore how the subscription contract is paid for if it is used during the cooling-off period and then cancelled. They also seek to understand what information a trader must publish in those circumstances. The noble Lord made a good point about charging.

Turning to the amendments in the name of the noble Lord, Lord Black, he skilfully highlighted for the Committee the problems that will be caused by the way the legislation is phrased. Having heard the noble Lord, I am more on his side than I was at the outset. I am not a regular Daily Telegraph reader, nor a great fan, and this is the second time in a week I have had to plead on its behalf—this is becoming rather strange politically. I am a Guardian person, and I can see the problem replicated across the whole news world. I do not think the onerousness of the burden is justified in this case. It could be an endemic problem.

I want to hear what the Minister has to say because we need some light and dark, some nuanced thinking, about the way subscriptions work. This is not the way to bear down on the subscription trap, which I think we are all keen to deal with. This does not help us at all in that regard.

I was originally going to say of the last two amendments in the name of the noble Lord, Lord Black, which seek to create a two-year implementation period, that I was not particularly convinced, but having heard the argument, I have reversed my view. If we do not have a solution, I suspect those two amendments could be very helpful in trying to resolve some of the problems this is creating. There is merit in those amendments.

We need to approach this issue in more forensic detail. I want to hear what the Minister has to say, because I do not want us to further undermine the news market. We live in a time when there is less ability and facility to report than we are used to. Moving from broadsheets to online content is changing the way in which the news world operates. My son works in the news world, and he understands these things far better than I do. We need solutions, and the way the legislation is currently phrased does not provide us with one that protects the value and importance of news in an open democracy such as ours.