Employment Rights Bill

Debate between Lord Palmer of Childs Hill and Baroness Finlay of Llandaff

Committee stage
Thursday 5th June 2025 Lords Chamber

[Baroness Finlay of Llandaff (CB)]

My Lords, I was unfortunately delayed in getting here for the start of the previous group of amendments. I had added my name to the amendments on education. However, I am delighted to be here. I would have added my name to the amendment in the name of the noble Baroness, Lady Coffey, if I had realised what she was going to say.

I reinforce the need for education and monitoring what people do. The social care workforce is absolutely amazing. Its members work across an enormous range of people. When I chaired the National Mental Capacity Forum over six years, it was very evident that some people wanted to and had great talent for working with people with impaired capacity, and they wanted to learn how to do it better. There were others who did not like working with people with impaired capacity or people who had early dementia or even mental health issues, but they were extremely good at working with people with physical disabilities and impaired mobility. They were very good at manual handling, lifting and so on.

Over many decades, I have worked with social care workers in my field of palliative care. In the report of the palliative care commission that we wrote recently, we recognised the important role of many of these workers. When they look after people in their own home, they are often the person who spots deterioration first. Very often, patients will confide in them because they do not have the mantle of power that nurses and doctors have, and people speak very openly to them. They understand the problems and fears that people have in themselves and their lives. But they can see what is happening only when there is continuity of care—when they have seen the person before and will see them again.

I have to defend Social Care Wales; it has helped having a registration system because it has improved the perception of the status of people working in the field. When looking at this in detail in my field, we found that, although their time in post was transient, they often moved to a different employer. Although they did not remain with one employer, they would take their skills and what they had learned with them.

It has struck me over the years that this is a workforce thirsty for knowledge, skills and education, yet the group is not normally included among those considered as educated. When I first set up the hospice in Cardiff, it was the carers and kitchen staff who came in on their days off because they wanted to learn. Very often, because I had worked with them for 20 years or so, they knew best of all when I was worried about something and when to trigger calling me out of hours, because they had a whole set of skills.

Registering those skills will be very important in allowing career progression and recognition and allowing people in this workforce to work in the domains in which they have the best personality and skill set that suits them—where they feel appreciated and know that they are rewarded emotionally as well as financially. Some people are happy to drive around from one house to another in the ghastly traffic of the outer London suburbs or in cities. Others do not want to do that; they want longer one on one. Some are better working with disturbed young people or people with addictions. If we can have a way of recognising and building on that, we can go a very long way to improving the overall security of this very important workforce, which has, sadly, been tremendously undervalued across our society until now.

It was heartening to hear the Minister summing up on the previous group. I was absolutely delighted to have my name on the amendment from the noble Baroness, Lady Browning, and to hear that the training will be set out via regulations under the affirmative resolution, which I think was going to be our next negotiating point when we were discussing what to do next. I hope that, with these amendments at different points in the Bill, we might find a way forward to get something on education and training recognised for the specific areas that people are in, so that they can gain credit for it, personally and in terms of career progression.

[Lord Palmer of Childs Hill (LD)]

My Lords, I had not intended to speak because, in a sense, this is a continuation of previous amendments. I want to put in a word for this amendment, which recognises that there should be a registration scheme so that peoples’ talents, education and training can be recognised across the country. It is important to give them the credit for that accreditation and to use their talents. This amendment adds more to what we have already spoken about, because it provides a scheme that helps the patient and the client, as well as the care worker, in fulfilling needs. I hope the Minister will take account of this and include it in her reply.