Oral Answers to Questions

Debate between Neil Coyle and Justin Tomlinson

Monday 9th March 2020 Commons Chamber

[Justin Tomlinson]

My hon. Friend is absolutely spot-on. This comes up time and again, and it is driving our desire to bring forward the integrated assessment: where a claimant has already secured sufficient evidence, with the claimant’s permission, and only with the claimant’s permission, that information can be used to increase the chance of a paper-based review and reduce the need for a full face-to-face assessment for other benefits.

[Neil Coyle (Bermondsey and Old Southwark) (Lab)]

For a decade, disabled people and disability organisations such as the Disability Benefits Consortium have highlighted the absurdity of testing people with learning disabilities and progressive conditions every six months, as well as the stress for them and the cost to the taxpayer and the NHS. The Minister says those assessments will be reduced. When can they expect them to be reduced?

[Justin Tomlinson]

We have already made changes—for example, in the PIP process, where we no longer routinely assess those of pensioner age and those with the most severe conditions—and that work will continue to be brought forward as our knowledge of different conditions improves. As part of the ambitious and exciting Green Paper we are bringing forward in the coming months, claimants, charities and stakeholders can further identify how we can make the claimant experience much better. I know that the hon. Member has done a huge amount of work in this area, and I hope he will contribute to the Green Paper.

Universal Credit Fraud

Debate between Neil Coyle and Justin Tomlinson

Wednesday 10th July 2019 Commons Chamber

[Justin Tomlinson]

When we talk to work coaches up and down the country, they tell us that for the first time in generations they feel empowered to deliver a personalised and tailored level of support that treats everybody as an individual. It is an integral part of how we are delivering record employment and doing everything possible to reduce the amount of unclaimed benefits. Under legacy benefits, £2.4 billion a year was being left unclaimed, which for 700,000 of the most vulnerable—[Interruption.] Some hon. Members are laughing, but this £2.4 billion amounts to £280 per month on average for some of the most vulnerable in society. By delivering through universal credit we can get support to the people who need it.

[Neil Coyle (Bermondsey and Old Southwark) (Lab)]

This latest problem exposes the need for greater safeguards for anyone moving on to universal credit, be it through natural or managed migration. The Secretary of State told the Work and Pensions Committee that we would have a vote on those safeguards this month. When will that vote take place?

[Justin Tomlinson]

We are still considering how we can do this correctly. We are still on track to do the planned managed migration from the summer. We are aware that it needs to come back to the House and will be reporting to the House on it shortly.

Supporting Disabled People to Work

Debate between Neil Coyle and Justin Tomlinson

Thursday 28th March 2019 Commons Chamber

[Justin Tomlinson]

My right hon. Friend is absolutely spot on. We can help to raise the awareness of Disability Confident. We can do our own Disability Confident events, and we can write to employers to encourage them to sign up and to work with local organisations that support disabled people to find job opportunities. It should be a real priority for all of us.

[Neil Coyle (Bermondsey and Old Southwark) (Lab)]

The National Audit Office makes it clear that there is no evidence that the £386 million spent on Disability Confident has resulted in a single disabled person getting into work. Would it not be better to devolve that resource and extra responsibilities for employment programmes to local and regional government—such as in Southwark, where we have a Labour council committed to becoming a full employment borough—to allow them to innovate to get more disabled people into work?

[Justin Tomlinson]

To be fair, I think the figures speak for themselves: 930,000 people in the last five years have gained—[Interruption.] However, I accept the thrust of the point about looking at local solutions and empowering local communities, because they know their job market and where the skills gaps are. I accept that principle. We are moving in that direction through the personalised support package so that work coaches can look at local initiatives. There is a lot more work in that area. I very much welcome that question.

Disability Employment Gap

Debate between Neil Coyle and Justin Tomlinson

Wednesday 8th June 2016 Commons Chamber

[Justin Tomlinson]

I thank my hon. Friend for that helpful intervention. I absolutely agree, and it was a great pleasure to join my hon. Friend in visiting Worcester arena, which showcased how inclusive design right from the beginning has made a genuine difference and created more opportunities. That was one of my favourite visits as a Minister.

The new employment allowance has helped more than 16,000 disabled people to start their own business, and with Access to Work we have secured funding for an additional 25,000 people. We are close to launching the digital service to bring Access to Work online, which will please employers and those who seek to claim. We have introduced specialist teams. We have the mental health support service, and we are doing further work to support apprentices, particularly those with mental health conditions. My hon. Friend the Member for Erewash (Maggie Throup) highlighted the need to increase awareness, and she is absolutely right. All too often, this has been Government’s best-kept secret. I commissioned work through KPMG to look at how we can better increase awareness so that we can, as quickly as possible, fill the 25,000 additional places. As many speakers have highlighted, it is not just about the Government; we have to look at employers, because employers will create those opportunities.

[Neil Coyle]

Before the Minister moves away from the role of the Government, can I just say how refreshing the disability organisations I am proud to have worked with over the years have found it to have a new Secretary of State, with a new and more engaging agenda, who is willing to acknowledge that there has been significant failure over the last six years at the introduction of new and better schemes?

[Justin Tomlinson]

I thank the hon. Gentleman for that comment. I find it refreshing that the Secretary of State is willing to engage, because we are talking about the individuals who see those opportunities and challenges from day to day, and who can provide us with constructive solutions. The Green Paper, which I will talk about later on, is a real opportunity for them genuinely to shape how we will improve opportunities.

We want to help encourage employers to provide such opportunities so that those who chose to engage with the Work programme, with Work Choice and with charities do not continue in the loop—yet another 12-week course to be told how to prepare a CV and go through an interview—and lose confidence as they move further away from the jobs market. The key is that if we can create those opportunities, more people will be able to get into work.

Our Disability Confident campaign has now signed up over 600 employers, and we are recruiting over 100 a month. This is about sharing best practice and signposting, but we will go further. We are working on plans with greater asks of particularly the larger employers to make sure that they include as many people as possible from their supply chain in such training days.

Several Members have highlighted reverse jobs fairs. It was a great pleasure to visit the one held by my hon. Friend the Member for North Devon (Peter Heaton-Jones). This is about bringing together all the organisations doing a huge amount of work to support disabled people in their respective communities to meet small and medium-sized businesses that are often unaware of the huge wealth of talent in the country and the support that would help people into work. I am proud that a cross-party group of over 50 MPs have signed up to hold their very own reverse jobs fairs. I thank each and every one of them because it will make a difference.

We have commissioned small employer engagement pilots, in which we are sending out representatives to talk to small and medium-sized businesses—doorstepping them, asking them to put on the kettle, and saying, “Look, we are here to support you. We can signpost you to genuine talent to fill your skills gaps.” The pilots are still in their early days, but I am very excited by the positive outcomes achieved in matching skills gaps with people who wish to work.

Some speakers talked about how vital apprenticeships are. They give people a genuine opportunity to develop real, tangible skills that will lead to work. I pay tribute to my hon. Friend the Member for Blackpool North and Cleveleys (Paul Maynard), who has chaired the joint taskforce set up by the Minister for Skills, the BIS Minister with responsibility for apprenticeships, and me. The taskforce will make sure we can open the apprenticeship commitment—the Government want 3 million more people to access the apprenticeships scheme during this Parliament—to more people with disabilities, particularly those with learning difficulties who find the entry requirement of grade Cs in GCSE maths and English to be a hurdle too far. Again, I am very excited about this. We set up a one-month taskforce, and its work was completed yesterday. We will look at its recommendations, and we intend to act as quickly as possible.

This is about the importance of localising and tailoring our solutions, and we are absolutely committed to that. Several speakers highlighted the fact that only 6% of those with learning disabilities will typically achieve meaningful, tangible outcomes. That is totally unacceptable. When I visited Foxes Academy in Bridgwater, which was featured on Channel 5, I learned that over 80% of its students have been able to find work, of which 45.6% are in paid employment. That is because it has the equivalent of an apprenticeship scheme, with supported working. It works with employers to identify skills gaps and it provides the necessary training. That is something we can replicate and that I want the taskforce to highlight, and I am excited about its potential.

I attended the launch of the Resolution Foundation report yesterday, and I pay tribute to both Laura and Declan, who did a huge amount of work on it. The report highlights a lot of important issues, especially about the retention of disabled people in work, which is particularly important given that we have an ageing workforce and that 83% of people with a disability have developed that disability with age. It is right to look at all those areas to help keep as many people as possible in work. It is far easier to support people to keep them in work than it is to get them back into work.

To turn to the Green Paper, I know from my engagement with them that the stakeholders are genuinely excited at this opportunity. They understand that they will make a tangible difference to what the Government are doing, and I hope that that will secure support.

I want quickly to respond to some of the points made by the shadow Secretary of State. On mobility, there are 22,000 more people accessing the mobility scheme than before PIP was introduced. On the 20-metre rule, it is not as black and white as whether someone can do 19 metres or 21 metres; it is about being able to travel a distance reliably, safely, in a timely manner and repeatedly. On the assessment process, I urge the shadow Secretary of State to visit a centre and sit through an assessment to see what happens. There is too much hearsay, and not enough genuine knowledge. On DLA, let us remember that only 16% of claimants accessed the highest rate of benefit compared with 22.5% under PIP. We are targeting the money at the most vulnerable, and that is why the numbers are increasing and the money is being spent.

I say to the hon. Member for Oldham East and Saddleworth (Debbie Abrahams) that it is right this is done on a cross-Government basis. It has to be joined up and we genuinely need greater understanding. I say to all those who contributed to this debate that it has been an important and positive one.

Oral Answers to Questions

Debate between Neil Coyle and Justin Tomlinson

Monday 9th May 2016 Commons Chamber

[Justin Tomlinson]

We have seen 22,000 more people access the Motability scheme since PIP was introduced. There is an opportunity for a mandatory reconsideration and then an independent appeal. Those who are not successful do get to keep the car for a further seven weeks and have up to £2,000 to put towards buying that car or making alternative arrangements.

[Neil Coyle (Bermondsey and Old Southwark) (Lab)]

15. What estimate his Department has made of the number of families in which one or more people are in employment who will receive less support under universal credit after moving from tax credits.

Personal Independence Payments

Debate between Neil Coyle and Justin Tomlinson

Wednesday 13th April 2016 Westminster Hall

[The Parliamentary Under-Secretary of State for Disabled People (Justin Tomlinson)]

It is a pleasure to serve under your chairmanship, Mr McCabe. I pay tribute to the hon. Member for Wrexham (Ian C. Lucas), who cares passionately about his constituents. I have enjoyed working with him on a wide range of issues relating to my role. I genuinely understand why he takes such a close interest in this subject, and I will do my very best to address the points raised both by him and in the interventions that he kindly allowed.

I want to make a few basic points absolutely clear at the beginning. This is not about reducing the number of claimants or the amount of money spent; it is a fact that the number of claimants and the amount spent will increase in every single year of this Parliament. PIP is a modern and dynamic benefit to help cover the extra costs faced by people with disabilities. By way of comparison with the old system, 16% of DLA claimants would expect to get the highest rate of benefits; it is 22.5% under PIP. An example of where there is a big difference is in hidden impairments, such as mental health conditions. Only 22% of those with a mental health condition would qualify for the highest rate of DLA, but under PIP it is 68% because the system is better designed to take such cases.

That situation comes about because, under DLA, claimants were predominantly assessed on the form they filled in—it was a long, complicated form. I accept that the PIP form is still not the simplest form, but it is better than the old DLA form. Some 70% of people who were given a benefit under DLA had no medical evidence, and the problem with that is that people will often under-diagnose, particularly if they have a hidden impairment. They might take for granted the challenges that they face and think that they are the norm and not something for which they should get support, whereas we recognise as a society that they should get that support.

The job of the assessors is, in effect, to help people fill in their form to a better standard than under the old DLA system. The Government determine how much is paid and how many points people need in order to qualify, so we are at the end of the system, but the assessors are there to assist claimants in making the very best case that they can make.

[Neil Coyle (Bermondsey and Old Southwark) (Lab)]

I appreciate that people with mental health conditions or learning disabilities are likely to do better, but the 2010 Budget clearly set out, on page 40, table 2.1, line 23, that DLA reform was solely designed to reduce spending on working-age DLA expenditure by £360 million by 2013-14 and by more than £1 billion by 2014-15. To claim that PIP is about being more generous to disabled people is just plain dodgy.

[Justin Tomlinson]

No, it is the reality that every year the number of people either on DLA or PIP—as Members can imagine, people are increasingly switching to PIP from DLA—is rising and the amount being spent is rising. That is what is happening. As things stand today, 1.32 million people have gone through the PIP process. About 745,000 claimants are now on PIP, and about 1.5 million claimants remain on DLA.

--- Later in debate ---

[Justin Tomlinson]

Let me make some progress and then, if I have time, I will take some more interventions.

The hon. Member for Wrexham made a fair point about the limited time for a claim. It is actually a month, but people can ask for longer. They automatically get two weeks without any questions, and further extensions are considered depending on the circumstances. For example, if somebody says, “I will need assistance in filling the form in”, additional time will be given. If people struggle to fill in the initial forms on their own for a variety of reasons, the Department will send people to help them do so as quickly as possible.

As I highlighted earlier, the PIP forms are shorter and simpler than the old DLA forms. That does not mean that they are absolutely perfect yet. However, part of my role and my officials’ role is that we regularly meet charities, other stakeholders and users of the service, who make suggestions. There are continuous improvements, and I would expect that to keep happening. The hon. Gentleman raised a fair point, and we have a taskforce on our wider communication, with representatives from all the major charities going through things with a fine-toothed comb. I am grateful for all their help and support in that regard.

At the very beginning of the process, if an individual has a condition that means that we have concerns about their ability to return forms, that is flagged up so that we do not just automatically let them drop off the system. We can then be proactive in trying to contact them and contract people who can provide support for them, to make sure, as I say, that they do not simply drop out of the system. That is a very important point.

We are constantly reviewing the quality of the system—that is really important—and one change we made recently was to add a further 10 days for the assessment providers to be able to gather and consider further evidence. That came about because of the 60%-odd success rate in the appeal process, which a number of Members have mentioned. To put that into context, it involves about 2% of total claimants; as I have said, about 1.3 million people have gone through the system. When I first became the Minister and I saw the figure on successful appeals, the first thing I did was to visit the Cardiff office. I said, “Right. Presumably every time one of these is assessed on appeal, you down tools, sit down, analyse what we have done and make sure we never do that again.” Actually, more often than not a decision is overturned because of additional evidence that has been provided—the key word is “additional”—either oral or written. So in theory the decision at the beginning was right, based on the evidence that was given, but we as a Department rightly provide people with two further opportunities to submit additional evidence for a reconsideration.

All Members will share our frustration in this sense—in an ideal world someone would phone up for a claim, give their national insurance number, we would have full access to all their medical records and they would not have to go and find the reports from their doctor or occupational therapist. Former Governments had a good go at achieving that, but for a variety of reasons it has not happened. We therefore ask people to submit new evidence.

A typical example of what can go wrong for a claimant is that they get their GP’s evidence and put that in with their application, but they do not think to get the evidence from their occupational therapist. However, when we send them the letter that does not give them the benefit rate that they were hoping for, the information in it is clear enough for them to think, “Ah! If only I had done that.” They then have those two further opportunities to submit evidence. So the majority of the 65% or so successful appeals are because of additional evidence being submitted, not because of mistakes in the system.

[Neil Coyle]

rose—

[Justin Tomlinson]

I will take just one last intervention, because I have a bit more to say.

[Neil Coyle]

I am grateful to the Minister. His position seems to be that the process is right and that it is the fault of individuals for not submitting information at the right time. Would it not be in the Department’s best interests to save money by ensuring that the decisions are right first time, by allowing individuals enough time to get their medical information in.

[Justin Tomlinson]

I think we agree—

[Neil Coyle]

But you control the process.

[Justin Tomlinson]

We have just added a further 10 days to the process, recognising that point. We want to get the right decision for the claimant first time. That is an absolute given, but we rely on individuals to present evidence. Everyone is unique. Everyone involved is facing a different challenge, which is why they are applying for the benefit. In an ideal world, we would have access to all their information and no one would have to provide it, but as I have explained, that information is not available. My colleagues in the Scottish Parliament are doing some interesting work in this area, and we will look carefully at how that progresses, but we have added that extra time and are trying to be as clear as we can in the letters.

Beyond this debate, I will be interested to look more closely at the points that the hon. Member for Wrexham made about how the information that comes back to people is sometimes not clear enough. However, all claimants can request a copy of the full health professional’s report at any stage in the decision-making process. That is automatically triggered at the independent appeal stage, but it is available before that if people wish to have it.

We are also working on the online application process, to put all the information in one place. A lot of people want to be able to apply online for convenience. An added benefit will be that we can put additional help and support online, but people will still be able to claim in the traditional way if they want to.

I do not have long, but I want to address the point that was made about locations. All claimants in north Wales are offered—

Under-occupancy Penalty

Debate between Neil Coyle and Justin Tomlinson

Thursday 28th January 2016 Commons Chamber

[Justin Tomlinson]

No.

[Neil Coyle (Bermondsey and Old Southwark) (Lab)]

When the Government consulted on the bedroom tax in the run-up to the introduction of the Welfare Reform Act 2012, how many disability and carers’ organisations and others warned the Department categorically of the discriminatory nature of the measure, and why was their advice ignored at such substantial cost to the taxpayer?

[Justin Tomlinson]

In the development of this policy there was full and wide consultation.

Disabled People: Support

Debate between Neil Coyle and Justin Tomlinson

Wednesday 27th January 2016 Westminster Hall

[Justin Tomlinson]

The consultation is just completing, and we will analyse what people have had to say. We were right to do that following the Paul Gray review. He highlighted the issue following court judgments. On an earlier point, rather than waiting for the courts to continue to drag it through, it is right and proper that we have a thorough look at it, but I do not want to pre-empt any consultation. We are continuing to look to improve the PIP process, and I look forward to reading the hon. Lady’s comments, assuming that she has fed into that consultation.

Only 16% of DLA claimants secured the highest rate, and the figure is now 22.5% under PIP. As a specific example of an area of disability where people have benefited from the changes, 22% of those with a mental health condition would get the highest rate of DLA, but now 68% of mental health claimants are on enhanced PIP.

[Neil Coyle]

But that is not someone getting more support but someone qualifying for exactly the same support that existed previously under DLA, a system that actually cost less to run.

[Justin Tomlinson]

My point is that only 22% of those with mental health conditions would have qualified, and now the figure is at 68%, so more people with a mental health condition are qualifying for the enhanced rate. That is one example, and there are others.

We are in the process of the full roll-out, taking the 1.7 million DLA claimants over to PIP, but please be assured that that is being done in a controlled, measured and timely manner that learns the lessons of the reviews. We are doing the roll-out in a manner that meets the available capacity so as not to repeat the mistakes of when PIP was first launched. The disabled facilities grant currently funds about 40,000 house adaptations a year, and I am delighted that funding is due to increase by 79% next year from £220 million to £394 million.

A number of Members talked about working across the Government, which is a big part of my role. I meet not only Ministers but Opposition Members and Lords stakeholders. I make lots of visits, which is a part of my role that I very much enjoy. My door is always open, and I have met a number of speakers here today.

Some 16,900 have transferred from the independent living fund, of whom 91% already had some form of their care provided by the local authority. The funding was transferred in full. The protection was underwritten by the Care Act 2014. The Department for Work and Pensions, the Department of Health, the Department for Communities and Local Government and the Treasury are keeping a close eye on that as it progresses. I understand the importance of the issue, on which we have had many debates.

We must not forget that ESA WRAG was not a golden solution; it had been criticised by all parties for a long time. Only 1% of claimants a month were coming off that benefit into work. No Government ever invented could have spun that as anything other than failing the people it was meant to serve. Those already receiving ESA will see no cash loss. Anyone whose capacity to work is limited by severe work-limiting health conditions and disabilities will continue to remain in that support group. Existing claimants who undergo a work capability reassessment after April 2017 and are placed in, or remain in, the WRAG will continue to receive that additional rate.

The Government have invested an extra £1.25 billion in mental health support, and in our area we are doing a series of pilots on group work, telephone support, face to face, online and inside jobcentres to look seriously at how we can do that and scale it across the country to help people as quickly as possible, which is clearly the key. On the disabled students allowance, we recognise that progress has been made since the Equality Acts. Universities, like all public sector bodies, have a duty to comply with the law. We should not be paying for things that they should be doing and are underwritten by law. I have had a number of meetings on that, and I will continue to keep a close eye on it.

Finally, on accessible information, the Royal National Institute of Blind People rightly challenged me because it felt that the Government were inconsistent in how they presented information. It is important that my Department leads on that, as well as pushing the rest of the Government, so I set up a taskforce that includes the RNIB and a number of organisations and people with a wealth of experience who will work through how we communicate our information. I understand that, when people are looking to use services and claim benefits, we need to make their journey as easy and as helpful as possible, and I am delighted that so many organisations are supporting that valuable work.

It is a pleasure to have responded to this helpful debate, which is a credit to the hon. Member for Bermondsey and Old Southwark.

Housing Benefit and Supported Housing

Debate between Neil Coyle and Justin Tomlinson

Wednesday 27th January 2016 Commons Chamber

[Justin Tomlinson]

I have made it clear that, for those in supported housing, the change will be delayed for a year as we conduct the urgent review.

On the rationale for changes in the social rented sector, we will stick to our principles of protecting the most vulnerable. However, these are important reforms. We inherited a burgeoning housing benefits bill that we had to get control of. We have started to do that, but we need to go further. The housing benefit bill for England has risen by over 20% during the past 10 years, as my hon. Friend the Member for Bexhill and Battle (Huw Merriman) said. Part of the reason is that the rises in social rents have outstripped those in the private sector, as highlighted by my hon. Friend the Member for Thirsk and Malton (Kevin Hollinrake). Social rents are up by 60% compared with 23% in the private sector. In the private sector, the local housing allowance curbs the spiralling housing benefit bill, but there is no similar restraint in the social sector. That is why we are going to cap social sector rents in the same way as in the private sector, thereby reducing rents in the social sector. We should remember that this will help the one third of people in this sector who do not claim any housing benefit and whose rents will come down. However, we will continue to protect the most vulnerable.

This is just part of our wider housing reforms. We are improving access, creating more choice and building more affordable homes. We are doubling the housing budget to more than £20 billion over the next five years to help to ensure that housing is prioritised for those who need it most.

[Neil Coyle]

Will the Minister give way?

[Justin Tomlinson]

No. I am short of time.

Under Labour, the number of social and affordable rented homes fell by 400,000, but under the Conservative Government, 700,000 new homes have been built in the past five years, of which 270,000 are affordable homes. We are broadening opportunities for people to access housing through Help to Buy, right to buy and the £8 billion commitment to deliver 400,000 more affordable home starts. This Government are tackling the chronic problems of under-supply and access to housing, which the Labour party failed to do.

In conclusion, we will not fall into the trap of Labour’s blank-cheque approach by paying away problems without making any real or meaningful reforms to welfare. Our reforms bring fairness for hard-working taxpayers and make the welfare budget more sustainable for the future, and we are doing that while providing the right protection for the most vulnerable in society.

Question put.