Post Office Green Paper

Adam Thompson Excerpts

Wednesday 25th February 2026 Commons Chamber

[Blair McDougall]

The hon. Gentleman makes a really important point: it can be really devastating when a post office closes, particularly in a small community. There will always be churn within the network—there will be businesses that succeed or fail as post offices. Our job is to make sure that the overall criteria are there and that the overall level of access is there for people.

The hon. Gentleman asks what we can do to bring businesses and post offices back to areas such as Kingswinford. The transformation investment that we are putting in is so important, because that is what makes the overall business profitable, but it also enables the Post Office to give a better deal to postmasters, which makes it a more attractive business to open in communities like his.

[Adam Thompson (Erewash) (Lab)]

High streets in towns like Long Eaton have come under growing strain in recent years, not least because of widespread bank closures, but around one in five people is still not using online banking—a group that disproportionately includes older and disabled residents. I am fighting hard for the establishment of a banking hub in Long Eaton. Given the clear need for accessible financial services, what role does the Minister envisage for post offices in supporting the regeneration of high streets in Erewash, and what support is he providing to strengthen the Post Office’s financial services?

[Blair McDougall]

I pay tribute to my hon. Friend for the campaigns that he runs in defence of his local high streets. Just before the end of the year, we brought together Post Office Ltd and the high street banks to begin a discussion about the future of banking and financial services within the Post Office and the role that it plays, not just in ensuring that people have access to banking services but in bringing footfall to local high streets. The revenue that the Post Office receives from the financial services and banking side of its business has doubled over a period in which its revenue from delivering letters has declined, so we are absolutely clear about the importance of the Post Office’s banking services to the future of local high streets.