MOD Logistics (Bicester)

Alison Seabeck Excerpts

Wednesday 18th April 2012 Westminster Hall

[Tony Baldry (Banbury) (Con)]

The hon. Member for Dwyfor Meirionnydd (Mr Llwyd), like me, is a lawyer, and his speech was long on assertion and short on evidence. Indeed, it seemed more appropriate for the inside back pages of Private Eye than as a sensible contribution to Hansard and parliamentary debate.

It might be convenient for the House to know that I have represented Bicester for nearly 30 years—some three decades. During that time, the logistics depot has gone through a number of names, so for convenience I shall refer to it as the Bicester depot.

The Bicester depot has working at and within it a number of trade unions: Unite—previously the Transport and General Workers Union—and the Public and Commercial Services Union, or PCS. Over the years, I have developed a practical working relationship with them, and I stress that because they are clearly not necessarily political friends of mine. The convenor of the Whitley council at Bicester and of the International Telecommunication Union, Les Sibley, has been my Labour opponent at the past three general elections, and the hon. Gentleman can rest assured that if either Unite or PCS thought that something untoward was happening at Bicester, they would be shouting it from the rooftops.

I wonder why an hon. Gentleman from a Welsh constituency is seeking to investigate, by assertion, what is happening in a military depot in Bicester. The hon. Gentleman did not answer when I asked him who the “we” was who had been advising him. The answer probably lies in the first lines of the Library briefing for the debate. The first newspaper article in the briefing, from the Oxford Mail, has the headline, “Bicester can be ‘heart of MOD’”, and continues:

“Bicester’s MP has called for the Ministry of Defence to consolidate its UK logistic operations in Bicester.”

I am pleased that the hon. Member for the Wrekin is here because I would not want to make these comments without him being present.

[Alison Seabeck (Plymouth, Moor View) (Lab)]

It is Telford.

[Tony Baldry]

I apologise: the hon. Member for Telford (David Wright). At the moment, there are a number of logistic centres for the Ministry of Defence, including one at Donnington. It is no secret that the Ministry has for some time been considering whether Donnington, Ashchurch and other logistic bases should be consolidated, and it is no secret that my submission to Ministers has always been that if one is to consolidate defence logistics, the logical place—the only place—to do so is at Bicester. Bicester is in the heart of the country, near Brize Norton, which is now the major air gateway, and the M40. The east-west rail link is being developed, which will connect Southampton to Felixstowe. Given all that and the Bicester’s internal railway connections, it is the ideal location in which to consolidate defence logistics. That is not just my view; it is that of the trade unions at Bicester.

Richard Kelsall, who represents the PCS, says:

“Over many years and many in-depth studies it has been concluded that Bicester is the only site that can fulfil the MOD’s strategic aims; meeting its customers’ needs whilst safeguarding the Public purse.”

I hope that the Front-Bench spokesperson, the hon. Member for Plymouth, Moor View (Alison Seabeck) will listen to this with care. Les Sibley who, as I said, has been the Labour parliamentary candidate for three successive general elections and is a former mayor of Bicester, a current district and town councillor and a former county councillor, says:

“The pivotal role that MOD Bicester has played throughout its long history in its provision and delivery of services to the Armed Fortes worldwide over many decades is well documented.

The MOD is a large organisation and by the very nature of its role, it is inevitable that sometimes mistakes happen because we are not infallible and as such we rectify any mistakes as quickly as is humanly possible.

We have built an enviable reputation of expertise over time, and this expertise is still readily available to the MOD for future Logistics and Distribution purposes. Therefore, the most logical way forward is that these attributes can be offered to the MoD by the loyal and long serving civil service workforce whenever called upon. By utilising these skills together with the centralised location of MOD Bicester offers a winning formula for future excellence of delivery to the Armed Forces when considering any future operational requirements.”

I fully recognise that Members of Parliament who represent Donnington, Ashchurch or other locations and depots will have different arguments. I accept that, but in the context of this debate my point is that the House can be assured that if the trade unions at Bicester felt that something was systemically wrong with how the depot was being run they would be making it clear, not just to me but to Labour Front-Bench colleagues—people such as the hon. Member for Birmingham, Erdington (Jack Dromey), who used to be assistant general secretary of the Transport and General Workers Union and visited Bicester regularly during that time. I am quite sure that if the trade unions felt that something was going systemically wrong at Bicester they would have made it clear to leading members of the Labour party and to the Labour Front-Bench team.

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[Alison Seabeck (Plymouth, Moor View) (Lab)]

No, certainly not. It is a pleasure to serve under your chairmanship, Mr Havard.

The right hon. Member for Dwyfor Meirionnydd (Mr Llwyd) has raised issues that give serious cause for concern, and I will listen carefully to the Minister’s response. Many of his allegations are entirely new, and his written questions have obviously started the ball rolling.

The reform of the Defence Storage and Distribution Agency at Bicester and in other parts of the country, including Plymouth, has not been straightforward. Problems have arisen along the way, and the hon. Member for Banbury (Tony Baldry) alluded to some of them.

From meetings and correspondence I had with the MOD and trade unions in my constituency, I know there were concerns at the time about how the new set-up would operate and—this relates particularly to the weapons operating centre at Plymouth—about the care taken over the management and movement of explosives. In Plymouth, genuine concerns were raised about how the new, more centralised logistics arrangements and the transport of explosives—perhaps by less experienced operatives—would operate and about what safety procedures would be put in place. There were also concerns about stock levels and value for money.

The unions in Plymouth worked not only to inform those involved in the decision-making process of where they saw weaknesses, but to protect their members. Locally, they highlighted areas where efficiency could be improved and waste could be prevented. As the hon. Gentleman made clear, the unions worked with the changes to make sure there was no waste.

Under the Government’s proposals, there is the potential for further changes at Bicester. The debate revolves around the competition introduced under the previous Government and the introduction of couriers through the outsourcing of transportation. There is also the issue of the apparent mismanagement at Bicester, which the right hon. Gentleman suggested could be on an industrial scale and with the purpose of fattening up the organisation for a sell-off to the private sector.

Clearly, what has happened must be urgently reviewed given the seriousness of what has been said, and particularly given that the Government will want to be able to take their logistics commodities transformation programme forward as planned. Failure to answer some of the questions that have been raised could lead to uncertainty about the plans for the Bicester site.

One such question is just how open the discussion of the options has been. Will the Bicester distribution centre be revamped and become much larger? Could it disappear altogether and become a housing estate? Such questions have been, and are indeed being, asked, and they lead to insecurity and uncertainty for those still employed at Bicester. Are there other options, perhaps including Donnington or Marchwood, which my hon. Friend the Member for Telford (David Wright) mentioned?

[David Wright]

The key point is that the presentation of the data leads people to take strategic decisions, so we must make sure that the data the MOD presents on Bicester, Donnington and other sites are comparable.

[Alison Seabeck]

My hon. Friend makes a good point, which I will come back to later.

The Government must be concerned that other factors, such as the drop in land values, are not helping their decision making, and nor is the fact that parts of the Bicester site are contaminated. Such factors have contributed to the MOD’s apparently defensive mindset over the future of the site and the work that goes on there. However, there appears to be much more behind such concerns, as we have heard today.

As the hon. Member for Banbury made clear, we need evidence, so transparency is hugely important. We need transparency in the relationship between the civil service and Ministers. Obviously, there are constraints regarding commercially sensitive material, and there are wider security concerns. However, one or more whistleblowers have come forward, and the right hon. Gentleman has asked written questions.

[Tony Baldry]

The “whistleblowers” do not come from Bicester; indeed, they would not need to be whistleblowers. I can assure the hon. Lady that if those working at Bicester thought there was a concern, they would be on the telephone to her, as fellow members of the Labour party, explaining that something was wrong.

[Alison Seabeck]

The hon. Gentleman has a fair point: if such people were trade union members, they might well have come to members of the Labour party. However, I do not know who has spoken to the right hon. Gentleman, and I assume the hon. Gentleman does not know either. I am talking generally about people who feel they have seen something in their workplace that is inappropriate or that constitutes extreme waste. Clearly, the right hon. Gentleman, from his perspective, has not had adequate answers to the written questions he tabled. This process started more than a year ago, and these issues were highlighted a year ago, so why do some of these things appear to have been pushed under the carpet?

[Peter Luff]

indicated dissent.

[Alison Seabeck]

The Minister shakes his head.

[Peter Luff]

Obviously, I will check what the right hon. Gentleman said, but I think he did not get the statistics he asked for because they went back to 2005, and we did not have them. I think that will be the reason, but I will check. However, I reject the claim that there was any lack of transparency.

[Alison Seabeck]

The Minister is a decent man, and I take his response absolutely at face value. However, it would be helpful if he could check. No one takes becoming a whistleblower lightly, so if somebody felt strongly enough to become one, it is important that their allegations are fully investigated.

In written answers to the right hon. Gentleman over the past year, the Minister has indicated that savings had been achieved or were expected to be achieved at MOD Bicester. However, as we have heard, the right hon. Gentleman feels that those figures are inaccurate, and they are being seriously questioned. Indeed, inefficiencies such as Government trucks turning up at the same time as outsourced vehicles cannot be right, and I ask the Minister what monitoring is, or could be, undertaken to check on such things so that we can take action if there are, in fact, discrepancies.

How much duplication has there been? Have costs been inflated? Those are perfectly reasonable questions, and they deserve an answer. I assume the Minister is confident of the veracity of the information he has received. We need to have confidence in the data we are given. When Ministers make decisions—this reinforces the point made by my hon. Friend the Member for Telford—the data they base them on should be factually correct.

My next question is slightly tangential. Has there been any Cabinet Office involvement in this matter, given that it concerns civil servants and data? There is a Cabinet Office responsibility in there somewhere, particularly if a civil servant is involved in whistleblowing. As I say, that is a small point, but I would be interested to know the answer.

There is an issue here that transcends Governments; it was a problem for the Labour Government, and it is clearly an ongoing problem for the current Government. Waste and cost overruns happen, but Ministers—of whatever party—have a duty to the public, as well as to those they work with, to ensure that we understand how they happen.

The Government’s role as a client is also important, and there is the issue of how goods and services are procured. The Minister knows better than most that he is working towards a procurement strategy. I hope—I am sure the Chief of Defence Matériel wants this, too—that there will be a degree of openness and transparency to ensure that value-for-money benchmarks, which look attractive at first sight, actually deliver the savings the Government want further down the line.

I could go on about worries about loss of experienced civil servants and skills in the Department, but that would be extremely tangential to the points made by the right hon. Gentleman. We want to avoid a reoccurrence of the concerns that he raised. Therefore, in closing, apart from reiterating the importance of transparency, I want to ask the Minister what processes the Department will now follow to ensure that the evidence is gleaned from the right hon. Gentleman, if he has it, and that it is properly investigated. We need to find out why and how information appears to have been distorted through the process in question, and whether that was by accident or intent. It is important to understand it, and I hope that the Minister can offer us not only an explanation but some reassurance.

--- Later in debate ---

[Peter Luff]

In that case, I will make the specific rebuttal now. It is true that the right hon. Gentleman was told that mistakes are likely to be made. There are 8,000 deliveries a day across the logistics operation. If 99% of them go right and 1% go wrong, that is 80 a day that go wrong. That is a lot of anecdotal attacks to make on an organisation that is basically being well run. He was told that mistakes are inevitably made, but against a background of 8,000 daily deliveries, it is unfair to assert some kind of systematic error, inefficiency or corruption. That is the problem that we have.

I will study the detailed assertions made by the right hon. Gentleman. I will not be able to respond to them all during the debate. I shall write to him and to the other hon. Members who have participated in the debate, as best I can, as I look at the matters individually, though I think that I shall be able to satisfy him on all questions—at least if he is prepared to be open-minded about the answers. I assure him that if any company or Ministry of Defence official has acted inappropriately, it will not be tolerated, and action will be taken. We have a zero-tolerance policy on those matters, as I know from several occasions during my two years in my post.

I would say to the hon. Member for Plymouth, Moor View (Alison Seabeck) that there is an inefficiency and fraud hotline at the Ministry of Defence, so that anyone with a concern about inefficiency or fraud can ring up, completely securely—whistleblowing is entirely encouraged in the Ministry of Defence—and make the allegation. I am aware of no such allegation of impropriety in the logistics organisation being made on the hotline. If someone has gone to the right hon. Gentleman with specific allegations that is their democratic right—I do not want to stop them doing that—but I wish that they had come to me through the fraud hotline and enabled me to address such concerns sooner, if they exist.

[Alison Seabeck]

Did the Minister, before today’s debate, ask specifically whether any calls had been put into the fraud hotline on this matter?

[Peter Luff]

To be fair to the hon. Lady, I did not ask. I will check that, but I am sure that they would have been drawn to my attention had they been made. It is a fair question to ask, and I cannot give her a guarantee. There has been no Cabinet Office involvement, though; I assure her of that.

I will not arbitrate on Donnington and Bicester today. I have been to Bicester. I shall go to Donnington in July. I shall be even-handed, entirely, I promise both the hon. Member for Telford (David Wright) and my hon. Friend the Member for Banbury (Tony Baldry). I shall not be arbitrating there. I think that I shall be able to give the hon. Member for Plymouth, Moor View the reassurance that she wanted on all the fundamental points she made in her speech, because this is a bipartisan issue.

Successive Governments over decades have dealt with problems with logistics, which is often the Cinderella of defence, and to which insufficient political attention is often given. That is one reason why I welcome the debate. It is good that the subject should be exposed in the House, and good to have the opportunity to record some of the remarkable achievements of people who work in logistics, often in adverse circumstances.

I think that I detected in the speech of the right hon. Member for Dwyfor Meirionnydd—if I am wrong I apologise to him straight away—an underlying hostility to the role that the private sector can play in delivering defence outputs more effectively. We, like the previous Government—it is a bipartisan policy—have found that using the private sector appropriately enables significantly better outcomes to be achieved for defence. Many of the things that we are doing in the logistics operation build on decisions made by the previous Government. We understand the role that the private sector can play.

I assure the right hon. Gentleman that no information that it is proper to put in the public domain, within the limits of commercial confidentiality, has been concealed. Detailed information is available, for example, on each and every contractor involved—I think that 17 are on the list—including exactly how much money they are paid and exactly what they do. I have written to members of the Public Accounts Committee with that information. I have the schedule here, and if we have time before the Division in the House is called, I may even read out all 17 names, what the contractors do and how much they were paid in 2010-11. I shall make sure that the information is available to the right hon. Gentleman after the debate.

No information is concealed. Indeed, the National Audit Office rightly goes over logistics regularly, and another NAO report is due out in the fairly near future. If the NAO has not spotted such things as the right hon. Gentleman is concerned about, and all the information is genuinely available, I am frankly suspicious about whether the allegations have any foundation. However, I will double check. Question after question has been answered, and nothing that it would be improper to conceal will be concealed. Some information, as the hon. Member for Plymouth, Moor View was kind enough to note, sometimes must be kept private for reasons of commercial confidentiality. That is frustrating for politicians and democrats, but sometimes it is important. However, we shall be as open as we possibly can.

I listened carefully to the right hon. Member for Dwyfor Meirionnydd and will address some of his points in my speech—I have already done so in part; but I want to explain a little more about logistics commodities and services at Bicester, and the wider operation, to put his remarks in context. The organisation provides remarkable support to the UK armed forces, particularly to those serving on deployed operations, not just in Afghanistan but particularly there. LCS Bicester is one of three main storage and distribution depots for non-explosive stores, operated by Defence Equipment and Support. The other two are LCS Donnington, in Shropshire, in the constituency of the hon. Member for Telford, where I am going in July, and LCS Dulmen, in Germany. The role of those sites is to receive, store, maintain, issue and distribute non-explosive matériel on behalf of the UK armed forces and other Departments.

Last year, the National Audit Office published a report called “The use of information to manage the logistics supply chain”. In that report, the NAO—it is not I, a Minister, saying this, but the NAO—acknowledged the improved performance of the MOD’s supply chain and its effectiveness in supporting our forces in Afghanistan. In particular, the NAO’s report noted that the operational supply chain is more complex than the standard industry supply chain, which is not something that people often acknowledge.

To pick up on the comments made by my hon. Friend the Member for Banbury, the UK’s delivery performance is comparable with that of commercial operators. We are doing as well as the commercial sector, which is a great tribute to all those involved, and a significant achievement. That is why I am suspicious about the allegations made by the right hon. Member for Dwyfor Meirionnydd.

The defence equipment and support logistics commodities and services operating centre, of which MOD Bicester is a part, is key to the successful delivery of those services. The defence inventory is huge, complex and comprehensive. As at 31 December 2011, the gross book value of the inventory, excluding explosive stores, was about £29 billion. That represents 500,000 different line items, covering everything from clothing to medical supplies and engine parts. Those items are distributed to approximately 3,500 sites across the UK and around the world. Up to 8,000 issues are sent every day—some 1.2 million every year—ranging from small washers to aircraft wings. That is indeed a huge and complex operation. Given the sheer volume of items moved by the organisation—I am in no way complacent, because we do not tolerate error, either—it is inevitable that some mistakes will be made.

Turning to one mistake in particular that the right hon. Gentleman has made much of in the past, there is an appropriate saying: a lie is around the world while the truth is getting its boots on. Let us look at those boots once more. An item that should be routinely requested is sometimes marked as urgent by the unit itself; or items may be sent individually when they could be packaged together. That is normally the fault of the requesting unit.

In the specific case of the boots couriered to a unit in Northern Ireland, which the right hon. Gentleman raised at Prime Minister’s questions, that is exactly what happened. The unit used the wrong process to order the boots. It realised the mistake too late. I am not going to allow civil servants to override front-line decisions and say, “We do not think that is urgent. The officers in charge might think it is urgent, but we disagree.” That would not be right. The responsibility lies with the unit to use the appropriate requesting process.

What happened in this instance was a regrettable mistake, which the unit tried to correct too late. It was not corruption; it was not fraud; and it was not improper. It was a straightforward human error. I hope that the right hon. Gentleman will not repeat his assertion. I am entirely satisfied that there was no fraud involved at all. The mistake was made by the Army, which it regretted and tried to correct.

I cannot guarantee that such mistakes will not happen again—we are all human beings who have feet of clay and who make mistakes—but I am absolutely confident that this is not a systematic problem. The right hon. Gentleman made that assertion in his speech, but I dissent from that view firmly and absolutely.

LCS Bicester is a well-run operation, which I am sure is also true of Donnington. The restructuring of the former Defence Storage and Distribution Agency—DSDA, of which LCS Bicester was a part—has produced significant savings. The FDSCi—future defence supply chain initiative—report, which followed the DSDA restructuring, was published in November 2009 by the previous Government and presented to the House, and I would be happy to send the right hon. Gentleman a copy. It forms the basis of my remarks today and represents more information in the public domain, which I hope will reassure him.

Between 31 March 2008 and 31 March 2012, the operating costs of DSDA and its defence equipment and support units fell from £285 million to £231 million a year. That represents a reduction of nearly 20% over four years. When calculated on a like-for-like basis, taking into account inflation, the cost of improved service and other exceptional one-off costs, the saving is 26%. That is an impressive achievement for which the hon. Member for Plymouth, Moor View should take her fair share of credit, on behalf of the previous Government, who initiated some of the changes.

Similarly, the cost of transporting MOD equipment has fallen by 21% over the same five-period period. I repeat that I have the detailed information on the use of companies and couriers that I would be happy to share with the right hon. Member for Dwyfor Meirionnydd. I will resist the temptation to read them all into the record, because it is a long list. I am surprised that he highlighted Palletways in particular. I assure him that there are people on the distribution list who get paid more than Palletways. Again, on a like-for-like basis, allowing for the impact of inflation and so on, the saving on the transport costs is 29%. It is 29% cheaper in real terms, which is a big achievement. A key performance is the average cost per transaction—the processing of an issue of receipt. The equivalent cost has fallen from £103 per transaction for the financial year ending 31 March 2008 to £79 per transaction in the year ending 31 March 2012. That is an increase in efficiency of 23%. Those are good and impressive figures.

Over the same period—I appreciate that this is a good news, bad news story—manpower numbers have reduced by more than 2,100 posts and the service to the customer has significantly improved. The average customer wait time—this is a really impressive statistic—has fallen from about 49 days to four days. That is an important figure, considering that our armed forces are heavily committed in operations in, for example, Afghanistan. I pay an even-handed tribute to both Bicester and Donnington in that respect. The operation of LCS Bicester and the two other main storage and distribution depots is a genuine success story. If there were an hon. Member for a German constituency and if they were present, I would congratulate him or her as well, although storage and distribution represent only one element of the management of our equipment.

We are proud of the spares and equipment availability in operational theatres such as Afghanistan, as it ensures that commanders are not constrained in conducting their missions. The same could be said for the manner in which we supported Operation Ellamy in Libya, which was another success for a logistics operation. Support for such operations must be our first priority.

Nevertheless—this is the scandal to which I alluded in my opening remarks—there is no disputing the fact that the defence inventory is, and has been for many years, too large in both value and volume and that any avoidable delay in reducing it will create many future challenges. We have to deal with the issue. There are a number of reasons for this situation. Many items are bespoke and have been purchased in bulk, based on an estimate of need stretching across several years, even decades in some cases. Other items are purchased with a view to ensuring that sufficient stocks are available to deal with a sudden surge for a short-notice or large-scale military deployment. However, that is far from the whole story.

There is a legacy—I am not making a point about the previous Government—of under-investment in the information systems to track and manage stores. The truth, as I said during my opening remarks, is that logistics is the Cinderella of defence, and that is manifest in this case. It does not seem to be a priority for investment, but it should be. Too often, the Department is unable to locate with confidence what it holds. It thinks and is reasonably sure that it has something, but it just cannot prove it to accounting standards quality when it should be able to. Moreover, it has often held too much just in case something happens.

I visited some of the warehouses in Bicester recently—I met my hon. Friend the Member for Banbury immediately before I saw them—and they are jaw-dropping. Stuff is being held that simply should not be held and it should be disposed of. The £29 billion stock holding is far too high. Too much inventory is stored for too long and at too great a cost to the taxpayer.

This is not just a British problem. Army surplus stores exist around the world. The situation seems endemic to defence, but we must cope with it. The inventory is large and it is growing, and we are determined to tackle it head-on. We have not been idle. The Department is making progress in improving inventory disposal through the stock transition programme, which was set up to meet Treasury targets to reduce inventory holdings in our main storage and distribution depots. We have arrested the rate of growth—it is still growing—in the defence inventory as a result of those disposal measures, and we are committed to bringing purchasing activity under much stricter control.

In December 2010, I announced to the House the introduction of the future logistics information services project, which represents a step-change improvement to the quality of logistics information available to the armed forces. It will ensure the long-term delivery of operationally essential logistics information to both the MOD and industry, and the significant financial efficiencies will contribute to the Government’s strategic deficit reduction programme, without reducing operational capability.

One of the logistics information systems that will be managed under FLIS is the management of the joint deployed inventory, or MJDI—I love these acronyms—which is now up and running and has reached its initial operating capability. MJDI will bring huge improvements, enabling the entire deployed inventory—the inventory that is overseas on service—to be seen on one system. It will encourage better use of stock, which in turn will lead to reduced repeat demands, lower stock levels and saved costs in storage and transport, all generating improved operational performance. Importantly, it will enable operational commanders to make informed decisions based on accurate and timely information.

To give a specific and important example, a four-year Bowman radio equipment asset management improvement programme was introduced in 2010. Since then, we have made good progress and a coherent and auditable inventory baseline has been established. It is not rocket science, but it is hugely important and we are doing it. Process improvement in the way in which the data are captured and managed will in future enable the Department to identify and track assets more effectively. This is really important stuff.

We recognise the importance of having a comprehensive corporate strategy to tackle the myriad complex issues, and have commissioned the development of a strategic plan for the management of the defence inventory. It is intended to deliver the correct conditions to incentivise and mandate improved inventory purchasing and disposal behaviours. We have a lot of attics at the MOD, and they are too full of stuff. We need to get rid of stuff, as well as acquire stuff more thoughtfully. The strategic plan is a significant piece of work and it has just completed phase 1 of its milestone.

The financial savings and efficiencies secured by LCS Bicester and all the storage and distribution sites over the past five years are impressive, but, as I have already said, there is a long way to go if we are to provide the best possible support to military operations and maintain the agreed quality and service to our armed forces.

In response to the hon. Member for Plymouth, Moor View, in August 2010, I announced that DSDA would renounce its agency status and that a new organisation, the logistics commodities and services operating centre, which brings together the key commodities purchasing, storage and distribution elements of the Department into one organisation, had been created. LCS Bicester is part of the LCS operating centre. The primary role for LCS is to provide support to military operation and force generation by undertaking procurement and inventory management of all non-explosive commodity items, including food, clothing, fuel and medical supplies; the storage and distribution of those commodity items, together with all other non-explosive stock across defence; the disposal of surplus MOD equipment and the operation of the British Forces Post Office.

LCS is currently developing a transformation project, which aims to consider how we can improve further our inventory management and stock control, rationalise current stock holdings—we are trying to thin them down, rather than fatten them up—and improve and rationalise storage infrastructure. That will include releasing surplus for disposal, which will be of interest to the hon. Member for Telford and my hon. Friend the Member for Banbury. The project will also seek to improve commodity procurement and logistic processes, and optimise the size of the LCS organisation itself. The storage infrastructure requires investment to improve its condition and to rationalise the numerous dispersed locations.

Should the programme be taken forward—frankly, I expect that it will be—the first step will be to initiate an assessment phase, to explore the alternative delivery models available and whether they represent value for money, which I think addresses one of the questions asked by the hon. Member for Plymouth, Moor View. The work would explore two options for delivering support in the future: industry integration and an in-house developed value for money benchmark. That review will consider all existing facilities. I emphasise that it is far too early to say what the implications will be for individual sites and that no decisions have been made.

In advance of the work at Bicester, however, a planning application for the retained footprint and for the sale and development of surplus land has been submitted to Cherwell district council, to prepare the way to the approach to defence logistics and to secure the value of the surplus land.

We must not forget that it is the people who work at LCS Bicester, Donnington and the other sites associated with it who make logistics operations succeed. The efficiencies and improvements that have been implemented at those sites are testimony to the quality of the people whom we employ, and I am grateful to them for what they do. I have met many of them and know that they are focused on providing the best support to our service personnel deployed on operations. I fully understand the vital role that they play. They are rightly proud of what they have achieved, and they continue to achieve a great deal.

I am enormously grateful for the commitment and dedication of all those who work to ensure that our armed forces receive the best logistics support possible. It is our job to ensure that the right framework is in place to make it work. That challenge has been ducked for too long—for decades, not just in recent years. Indeed, arguably we are addressing decades of neglect in these issues, and it will take time to deal with them. The change will come, but it will come slowly and incrementally. I am determined that we should improve the way that we do things.

If the criticisms made by the right hon. Member for Dwyfor Meirionnydd contain any significant truth, I will, of course, want to address them very honestly and frankly. We need to do the best we possibly can to ensure that our armed forces can fight and defend our freedom as effectively as they have done in the past.