Alison Thewliss
Main Page: Alison Thewliss (Scottish National Party - Glasgow Central)Department Debates - View all Alison Thewliss's debates with the Leader of the House
(6 years, 7 months ago)
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Andrea Leadsom
I certainly agree with the hon. Lady that infertility is heart-breaking for so many people. I have had constituency cases myself where people have tried to get infertility treatment and not been able to do so. I absolutely sympathise with the point that she makes. I urge her to use all the opportunities she has to raise this very significant issue.
Alison Thewliss (Glasgow Central) (SNP)
During the summer recess, I was informed that the hours for the phone lines for the Scotland and Northern Ireland inquiry team at UK Visas and Immigration were temporarily reduced to 11 am to 4 pm. On 31 August, this was further reduced by half an hour. Thirty per cent. of my caseload is immigration cases, and this restriction is making it very difficult for me and my staff to support constituents with complex cases, including asylum issues, removals and visas. How long will this unacceptable situation continue? Four and a half hours to serve 77 MPs is just not enough. May we have a debate on staffing levels and capacity in UKVI?
Andrea Leadsom
The hon. Lady did not give me prior notice of her question, which I am interested to hear. I also heavily use the MPs’ hotline she mentions to try to make progress with cases. I have always found it to be very efficient, and we are able to make progress quite quickly. If she would like to write to me, I am happy to take it up, but she might find it quicker to put in a notification to the Home Office that she intends to ask a question at Home Office questions.